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Zalo is one of the most popular messaging and calling apps nowadays. However, for some reason, you may want to delete your Zalo account. Before learning how to delete your Zalo account on your phone, you need to consider the following issues.
Guide on how to delete an account if you forgot your password or phone number on Zalo
1. Important Considerations Before Deleting Your Zalo Account
Before proceeding to delete your Zalo account, it's essential to consider the following to ensure you won't regret it afterward and lose important data:
- Deleting a Zalo account is permanent, unlike Facebook's temporary deactivation. Once deleted, retrieval is impossible.
- Deleting your account erases all information such as friend logs, messages, profile pictures, etc., with no chance of recovery.
- You can only delete an account linked to an active SIM card.
- Within 48 hours of deletion, you can reactivate your account, but all data on it will be lost.
- After deletion, your friends won't see any trace of your Zalo account, only receiving a message stating 'this account has been deleted.'
2. Permanently Deleting Your Zalo Account on iPhone and Android
This guide on deleting your Zalo account quickly is demonstrated using a Xiaomi phone. The steps for iPhone are identical, so you can apply them seamlessly.
Step 1: Open Zalo on your phone and log in.
Step 2: Tap the profile icon (Image 1) at the bottom right corner. Then, at the top right corner, tap the gear icon (Image 2).
Step 3: Navigate to the Settings interface, tap on 'Account and Security' (Image 3). Then, tap on 'Delete Account' (Image 4).
Step 4: Tap on 'Delete Account' (Image 5). Now, input your phone number, reason for deletion in the respective fields, then tap 'Continue' (Image 6).
Step 5: Enter your password and tap 'Delete Account' (Image 7). Then, tap 'Delete Account' (Image 8).
Immediately after, Zalo will send you a notification that your account will be deleted in 48 hours. And there you have it, you've completed deleting Zalo.
3. Frequently Asked Questions About Deleting Your Zalo Account
Question 1: When permanently deleting a Zalo account, will friends still have access to our conversation history?
Answer: When you delete Zalo, all your sent messages will vanish, not visible to the recipient anymore.
Question 2: Once a Zalo account is deleted, can it be reactivated?
Answer: Yes. You can register again using the same phone number that was associated with the Zalo account you deleted.
- Read more: Can you re-register after deleting your Zalo account?
Question 3: Can you delete a Zalo account if you forget the password?
Answer: No. Without remembering your phone number and password, you cannot delete your account.
Question 4: Can you log in to your Zalo account after deleting it?
Answer: Yes, but you can only log in within 48 hours from the time of deletion.
Question 5: Can you create a new account within the 48-hour waiting period?
Answer: No. During this 48-hour period, you can still log in to your account, but you cannot create a new one. You can only create a new Zalo account after your current one is completely deleted.
Question 6: Why can you still log in to Zalo after over 48 hours of deletion?
Answer: For advice on this matter or assistance with deletion, please contact Zalo's hotline at 1900.561.558.
These are the steps to delete a registered Zalo account on your phone. For deleting a Zalo account on a computer or deleting a Zalo Pay account, Mytour provides separate guides. You can refer to their website for more useful tricks.
