Fastest Way to Reach Shopeefood Customer Service Hotline

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Frequently Asked Questions

1.

What is the best way to contact Shopeefood's customer service?

The best way to contact Shopeefood's customer service is by calling their hotline at 1900 2042. This allows for quick resolution of any questions or issues you may have regarding your orders.
2.

How can I report an issue with my Shopeefood order?

You can report an issue with your Shopeefood order by accessing the Shopeefood section in the Shopee app. Select Orders, find the relevant order, and click the 'Select' button to submit your report.
3.

Is there an email address to contact Shopeefood for support?

Yes, you can contact Shopeefood support via email at [email protected]. However, keep in mind that response times may be slower compared to calling the hotline.
4.

What assistance can I receive by calling the Shopeefood hotline?

By calling the Shopeefood hotline, you can receive assistance with order tracking, report complaints, get payment help, and receive technical support for any app-related issues you encounter.
5.

Are there different hotline numbers for Shopeefood sellers and drivers?

Yes, Shopeefood has different hotline numbers. For sellers, the hotline is 19001221, while drivers can get support through the Shopeefood Driver app or visit their support website.

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