Feeling puzzled and worried about losing data when your phone's screen is cracked? Don't fret, follow the guide below to learn the fastest way to retrieve data from a cracked phone screen.

I. Retrieving Data from a Cracked iPhone Screen
1. Retrieve data from a cracked iPhone screen using iCloud account
For iPhones, Apple has prepared for the worst-case scenarios for users. When your phone's screen is cracked and you want to switch to another iPhone (regardless of new or old), the process is incredibly simple.
The condition for transferring data from a cracked iPhone screen to another iPhone is that both devices must use the same iCloud account.
Steps on the cracked iPhone to transfer data:
Step 1: Open Settings => General.
Step 2: Choose Transfer or Reset iPhone and click Start under Prepare for New iPhone to compress data.

Step 3: Simply select Continue and wait for the iPhones to automatically transfer data to each other. The transfer process will take between 30 minutes to 1 hour (depending on network speed).
Step 4: After having all the data from the iPhone, restart the phone for stable operation.
2. Retrieve data from a cracked iPhone screen through a computer
If your phone's screen is completely broken and doesn't light up, your only option is to use a cable to retrieve data to your computer and transfer it to a new phone.
Step 1: Access 3U Tools to download the iPhone data retrieval tool for your computer.
Step 2: After successfully installing 3U Tools on your computer, open the tool and connect the charging cable to your phone and computer.
Upon successful connection, you'll receive all your phone's data within the 3U Tools tool, and now the task is to back them up to your computer to transfer to your new device.
Note: To use 3U Tools, you must use an authentic cable with all necessary pins for data transmission. Using low-quality cables will result in your computer not recognizing the phone for data transfer.
In this scenario, Mytour will back up photos from the broken phone to the computer. Select Photos => Camera Roll => Album of photos to back up.

Step 3: Now, select the photos you want to back up by clicking on them, hold down Ctrl if you want to select multiple photos at once.
Then, choose Export (2) to export the data to the computer.

Step 3: Finally, simply select the storage folder for the data after exporting to the computer to complete the process.

II. Retrieving Data from a Cracked Android Screen
1. Retrieving data from a cracked Android screen still usable
If you only have a cracked screen but it's still functional, retrieving data becomes much simpler. At this point, we'll utilize some data transfer apps available on the Google Play Store.
Step 1: Download the AirDroid app to your phone.

Step 2: Open the AirDroid app and select AirDroid Web to get the access link on your computer.

Step 3: Use the computer browser and enter the IP address into the URL bar to open it. In the phone data management section from the Web, select the category of data you want to transfer to the computer.
In this article, Mytour will choose the Photos section to retrieve photo data to the computer.

Step 4: Finally, simply select the data you want to retrieve to the computer and click Download to start storing it.

2. Retrieving data from an Android phone with a broken screen that is not usable
In the case of an Android phone with a broken screen that cannot be used, retrieving data is very challenging. For this situation, the best option is to take it to professional phone repair shops to recover the data.

In this article, Mytour has guided you on the fastest way to retrieve data from a broken phone screen. Have a great day!
