Fix Printer Offline Issue on Mac

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Sometimes during usage, we may encounter issues with printers and fail to print documents on Mac. It could be due to the printer being offline or unresponsive to print commands. In this article, Mytour will guide you on how to fix the printer offline issue on Mac.

There are various reasons causing printer offline issues on Mac, such as printers entering sleep mode, incorrect printer settings, USB port malfunctions, or Wi-Fi network issues.

Continue reading Mytour's article below to learn how to fix printer offline issue on Mac.

Fix Printer Offline Issue on Mac

Method 1: Ensure Printer is Ready to Print

The first solution to fix printer offline issue on Mac, unable to print, is to ensure the printer is powered on and not in sleep mode. Additionally, make sure there are no blinking lights or paper jams in the paper tray.

If the printer is turned off or in sleep mode, press the Power button to turn it on or wake it up.

Method 2: Restart the Printer

If the printing issue is caused by software glitches or connection errors, the solution to troubleshoot this problem is to restart the printer.

Restart the printer and wait until it's ready to print.

After restarting the printer, try printing any document to see if the 'Printer is offline' error persists. If the issue persists, try applying the next troubleshooting method below.

Method 3: Reset the Printer

Note: Resetting the printer system will remove the printer from your Mac, and you'll need to add the printer back to the device from scratch.

Follow the steps below to reset the printer, fixing the printer offline issue on Mac:

Step 1: Click on the Apple Menu icon, then select System Preferences.

Step 2: On the System Preferences window, click on Printer and Scanners.

Step 3: On the next window, right-click on the printer with offline error, then click on Reset Printing System.

Step 4: On the pop-up window, click on Reset to confirm again.

Note: You will be prompted to enter Admin ID and password.

After completing the printer system reset, add your printer and try printing a document to see if the issue persists.

In the above article, Mytour has just guided you on how to fix the printer offline issue on Mac, unable to print. Additionally, readers can refer to some other articles on Mytour about printer issues on Mac to learn how to fix printer offline, unable to print on their devices.

Frequently Asked Questions

What should I check if my Mac says the printer is offline?

First, ensure that the printer is powered on and not in sleep mode. Check for any blinking lights or paper jams in the tray, as these can prevent printing.

Is restarting my printer a good solution for offline issues on Mac?

Yes, restarting your printer is a recommended solution for offline issues. It can resolve software glitches or connection errors, allowing you to print documents after the restart.

How do I reset the printer system on my Mac?

To reset the printer system on your Mac, go to the Apple Menu, select System Preferences, click on Printers and Scanners, right-click on the offline printer, and choose 'Reset Printing System'. Confirm the reset when prompted.

What could cause my printer to go offline on a Mac?

Printer offline issues on a Mac can arise from several factors, including the printer entering sleep mode, incorrect settings, USB port malfunctions, or Wi-Fi connectivity problems that hinder communication.

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