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There are various reasons behind the Camtasia black screen problem on Windows 10, such as antivirus software interference or outdated software, and more. Explore further in Mytour's article to learn how to fix the Camtasia black screen on Windows 10.
Before getting started, if you haven't installed Camtasia yet, you can visit the official website to download and install the software.
Method 1: Set Hardware Acceleration to Use Software-Only Mode.
Method 2: Disable Antivirus Software.
Method 3: Update to the Latest Camtasia Version.
Fixing Camtasia Black Screen Issue on Windows 10
Method 1: Set Hardware Acceleration to Use Software-Only Mode
On forums, some users suggest fixing the Camtasia black screen by configuring and choosing the Use Software-Only Mode option.
Step 1: Open Camtasia 9 on your computer. In the software window, click on Edit menu => Preferences. In the Preferences window, select the Advanced tab.
Step 2:
Click OK to close the Preferences window.
Step 3: Restart Camtasia and check if the black screen issue persists.
Method 2: Disable Antivirus Software
Another cause of the Camtasia black screen error may be third-party antivirus software. Try disabling the antivirus software installed on your computer and check if the Camtasia error persists.
You have two options: disable antivirus software from the system tray menu or uninstall the program from the system to ensure that programs and software do not automatically start with Windows.
* Option 1: Follow the steps below to uninstall antivirus software from Windows Startup:
Step 1: Right-click on the Start button, and choose Task Manager.
Step 2: In the Task Manager window, click on the Start-up tab.
Select the programs, antivirus software listed on the Start-up tab, and choose Disable.
Step 3: Close the Task Manager window and restart your Windows computer.
To ensure no software conflicts with Camtasia, uncheck the Load startup items option in the System Configuration window.
* Option 2: Follow the steps below:
Step 1: Press Windows + R to open the Run window, type msconfig, and press Enter or click OK.
Step 2: In the System Configuration window, click on the General tab, here find and check the Selective startup option.
Uncheck the Load startup items option.
Click on Apply =>OK to close the window.
Step 3: Finally, click on Restart to reboot Windows and try reopening Camtasia to see if the black screen issue persists.
Method 3: Update to the Latest Camtasia Version
The ultimate cause of the black screen issue in Camtasia could be an outdated software version, leading to various compatibility issues. The solution is to update to the latest Camtasia version to fix the black screen problem.
To update to the latest Camtasia version, click on the Help menu at the top corner of the window, and choose Check for Updates.
So, this Mytour article just guided you on how to fix the Camtasia black screen issue on Windows 10. If you have any further questions or concerns like How to Fix Problem With Your Recording File on Camtasia, feel free to leave your thoughts in the comments section below the article.
