Fixing Bluetooth Connection Issues on Phones with Headphones and Speakers

Bluetooth is the wireless technology that connects your phone to Bluetooth devices like headphones, speakers, keyboards, or your car. However, like any technology, Bluetooth has some drawbacks, and connection issues can be easily resolved by applying the methods in this article.

How to fix Bluetooth connection issues on phones
 

I - Troubleshooting Basic Bluetooth Connection Issues on Both Android and iPhone

1. Enable/Disable Bluetooth Connection

If the Bluetooth connection is not established or you are unable to connect Bluetooth between two devices, the first and most basic troubleshooting step is to check if both devices have Bluetooth turned on. Swipe down the phone notification panel and look for the Bluetooth icon. Disconnect Bluetooth, wait for 10 seconds, and reconnect. For headphones and speakers with Bluetooth toggle buttons, try turning them off and on again. Then, check if the phone has successfully connected to the headphones and speakers.

2. Restart Your Phone and Speakers or Headphones

Restarting can fix simple errors and refresh your phone. Therefore, here is what you need to apply immediately when encountering some issues on the phone, including Bluetooth pairing errors. After the phone restarts, turn on Bluetooth and make sure the speakers or headphones are also in pairing mode. Place the headphones or speakers near the phone and wait a few seconds for the phone to scan for nearby Bluetooth devices.

When your phone displays the name of a Bluetooth device on the screen, click on it and connect. If the connection is successful and Bluetooth pairing works, then the issue has been resolved. However, if the problem persists, proceed to the next troubleshooting solution.
 

1. Ensure proper connection of headphones or speakers to another phone

Make sure that the Bluetooth headphones or speakers are not damaged by trying to connect them to another mobile device. Sometimes the phone may not be the culprit, and the issue could be with these Bluetooth devices. If connecting to another phone is still unsuccessful, the headphones or speakers may be faulty.

II - Troubleshooting Bluetooth connectivity issues on Android phones with headphones and speakers

1. Delete/forget paired devices

Remove previously connected Bluetooth devices from the list and allow the phone to scan and reconnect to Bluetooth speakers or headphones once again. To delete all connected devices, follow these steps:

- Go to the phone settings and select Bluetooth.
- When Bluetooth is on, you will see a list of previously connected devices.
- Tap on the gear icon next to the device you want to remove and select Forget or Remove.

- Execute this step until the list is devoid of any devices.

- Subsequently, the phone will scan for devices it can connect to.

2. Clear Bluetooth Cache and Data

If Bluetooth on your Android phone is still functioning normally, but you've recently encountered connection issues, consider clearing the Bluetooth cache on your phone. Cache files may become corrupted over time or as a result of specific system adjustments. Removing these files is harmless as they only contain data that helps the phone create a smooth Bluetooth experience. These files are automatically recreated when you use Bluetooth. To clear the Bluetooth cache, follow these steps:

- Go to the phone settings and select Application Manager

- You'll see a list of apps on the next screen, locate Bluetooth.

- Next, you compel the application to cease activity by pressing Force Stop.

- Tap on Clear Cache and OK to confirm the choice.

- Once the cache has been cleared, restart your phone and attempt the connection again.

3. Update Software

Many issues can be resolved with a software update. Update your phone's software to ensure Bluetooth functions normally if there's a problem. Check for any available updates by:

- Go to Settings on your phone and tap on About Device.

- Select Software Update (System Update) and Download and install if there's an available update.

4. Test with Safe Mode

When you use your phone in Safe Mode, it disables all third-party apps and operates in the most basic way. This helps you identify issues that may be related to any third-party app. Bluetooth can be affected by a third-party app, and the best way to determine this is to use your phone in Safe Mode and check if Bluetooth works in this mode.

Depending on manufacturers, the method to boot into Safe Mode on different phone models is not the same. For Android Jellybean 4.1 and above, you can do the following:

- Press and hold the power button to open the Power options on the screen.

- Tap the Power Off option on the screen until you see a dialog asking if you want to restart the phone in Safe Mode.

- Tap OK and allow the phone to restart.

After the restart process is complete, the phone will display Safe Mode at the bottom of the screen.

For older Android phones, simply restart the phone and ensure that during the boot, you press and hold both the volume up and volume down buttons.

5. Reset Your Phone

This should be the last resort when you're certain there's no hardware issue and you've tried all methods but still can't connect Bluetooth to speakers and headphones.

Before you begin, make sure to back up your phone. Then, you can choose between a Soft Reset or a Hard Reset.

- Soft Reset: This option will remove all custom settings you've created and revert the phone to its default settings. It won't erase user data.

- Hard Reset/Factory Reset: It will erase user data, and the phone's OS will return to the state it was in when you first bought it. You'll have to set up everything from scratch.

Try Soft Reset first, and if the Bluetooth connection issue persists, then consider Hard Reset.

III - Troubleshoot Bluetooth Connection Issues on iPhone with Headphones and Speakers

1. Forget/Disconnect Paired Devices

Forgetting a Bluetooth device makes it as if that device has never connected to the iPhone. The next time you reconnect, it will be like they're connecting for the first time. To forget a Bluetooth device on the iPhone, follow these steps:

- Open Settings > Bluetooth.

- Tap the (i) icon next to the Bluetooth device you want to remove.

- Press Forget This Device.

- When prompted again, choose Forget Device.

- The speaker or headphones will no longer appear under My Devices in Settings > Bluetooth.

Finally, reconnect the speaker and headphones to the iPhone by turning on Bluetooth on the iPhone and putting the headphones or speaker in pairing mode.
 

2. Perform a Hard Reset

The next step is to try a Hard Reset. This is an effective way to fix some minor issues, including Bluetooth pairing problems. Follow the instructions below:

- For iPhone 8 and later: Press the volume up button and quickly release. Then, press the volume down button and quickly release. Finally, press and hold the power button until the Apple logo appears.

- For iPhone 7 and iPhone 7 Plus: Press and hold both the power and volume down buttons for 10 seconds until the Apple logo appears.

- For iPhone 6S and earlier: Press and hold both the Home button and power button for 10 seconds until the Apple logo appears.

After the iPhone restarts, turn on Bluetooth and try reconnecting between the iPhone and Bluetooth headphones or speakers.
 

3. Update Operating System

Sometimes an entirely new iOS version addresses compatibility issues and resolves them. If you're experiencing Bluetooth connection issues and there's a new iOS version available, it's best to upgrade the operating system. Before doing this, ensure you've recently backed up to iCloud.

- Navigate to Settings > General > Software Update.

- If an update is available, tap Download and Install.

- Enter your passcode if prompted.

- Select Agree to confirm and > Install Now to initiate the update process.

After the update process is complete, try reconnecting Bluetooth on your iPhone with headphones or speakers.
 

4. Reset Network Settings

Resetting can be a pain, but if something isn't right in how your iPhone or iPad connects to other devices, sometimes the pain comes with a healing method. Follow these steps to reset network settings on iPhone:

- Open Settings > General > Reset.

- Choose Reset Network Settings.

- Enter the passcode if prompted and tap Reset Network Settings to confirm.

You'll need to reconnect with every Wi-Fi and Bluetooth device you own or use and check if the connections are working.

=> Explore more on fixing Bluetooth issues for iPhone in this Bluetooth troubleshooting article for an easier resolution.

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When unable to connect Bluetooth on your phone with headphones or speakers, the issue may originate from either the phone or those Bluetooth devices. Therefore, carefully inspect and try applying the troubleshooting methods above to effectively address the problem. Additionally, you can also refer to fixing Bluetooth errors on phones for resolving other potential issues here.