Fixing Common Bandicam Errors

Bandicam freezing, crashing, and failing to start are among the most common issues users encounter. Refer to the following Mytour article to learn how to fix common Bandicam errors.

Explore the latest download link for Bandicam:

Commonly Encountered Bandicam Issues and Solutions
 

1. Troubleshooting Bandicam download and installation failures

If unable to download or facing installation failures for Bandicam, follow the steps below:

Step 1: Try accessing different browsers such as Firefox, Chrome, Safari, Edge, ... to redownload the file.

Step 2: Disable antivirus programs or toolbars.

Step 3: Download and install Bandicam to check for any persisting errors.

If Bandicam installation encounters freezing or hanging issues, simply uncheck the Debug option, then attempt to reinstall the software.

To do this, follow the steps below:

Press Windows + R to open the Run window, then type 'msconfig' to open the System Configuration window =>tab Boot =>Advanced options... => uncheck the Debug option.

2. Bandicam not opening error

Uninstall Bandicam to experience a digital detox. Restart your computer, then embrace the latest app version by downloading and installing it.

To get the newest Bandicam version, visit this link.

link: https://Mytour/download-bandicam-2466

Next, navigate to the app installation directory (C:Program Files (x86)Bandicam). Locate and click on 'bdcam_safemode' or 'bdcam_nonadmin.exe'.

Right-click on the Bandicam icon =>Properties => Uncheck the option 'Run this program in compatibility mode for:'.

- Method 3: Uninstall / reinstall graphics card drivers

If the application still refuses to launch, try uninstalling the graphics card driver, then install the latest version. Open Bandicam again to see if the application is up and running.

- Method 4: Disable suspicious programs, anti-copy programs

If Bandicam starts and closes immediately, the culprit is likely an application conflict with other programs installed on your system, such as antivirus or copy-protection programs.

The solution is to uninstall copy-protection programs or terminate suspicious programs in the Task Manager.

- Method 5: Uncheck the Debug option

Assuming Bandicam freezes, hangs on the User Account Control window, the solution is to uncheck the Debug option.

Press Windows + R to open the Run window, then type 'msconfig' to launch the System Configuration window =>Boot tab =>Advanced options... => uncheck the Debug option.
 

3. Bandicam Error Hanging on Screen Capture

While using Bandicam for screen capture, if you see the error message 'bdcam.exe has stopped working' or 'Failed to initialize codec,' follow these steps:

Step 1: In the video codec section, choose Xvid as shown below.

Step 2: If the app error persists, try uninstalling both the application and graphics card driver. Then, download and install the latest versions of Bandicam and the driver.

Step 3: In case Bandicam continues to hang or freeze, consider the following alternatives:

- Download and install Bandicam version 2.3.1.

- Change the output folder to a different directory, for example, 'C:Bandicam'.

- In the Bandicam settings window, go to Recording settings and uncheck the options 'Record sound, Add webcam overlay to video, Use enhanced capture method'.

- Uninstall suspicious programs or close them in the Task Manager window.
 

4. Bandicam Error Hanging or Stopping During Screen Recording

Step 1: The cause of this error may be related to video codec installation.

- Choose video codec as Xvid.

- If using the 'H.264 (NVIDIA NVENC)' codec and Bandicam hangs or freezes, try selecting the CBR option to check for errors.

- If you are using the 'H.264 (Intel Quick Sync Video)' codec, the video recording process may automatically stop.

Step 2: Additionally, the error may be caused by the graphics card driver. The solution is to uninstall and reinstall the latest driver version.
 

5. Bandicam Error 'Failed to create file'

As reported by some users, when saving Bandicam video files, an error message 'Failed to create file' appears on the screen. If you are facing this issue, follow the steps below to fix it:

Step 1: Try the Screen Recording mode in Bandicam.

Step 2: Change the output folder to the Desktop or Downloads directory.

If the output folder is set to a USB storage device or network drive, specific folders may lack write permissions, causing this error. On the General tab, click the [...] button and change the output folder to the Desktop or Downloads directory.

Step 3: Record video under Admin privileges

If choosing the Game Recording option, try recording video under Admin privileges, then save the file to see if the Bandicam 'Failed to create file' error persists.

Right-click on the destination file, then select Run as administrator.

Step 4: Initiate video recording under Admin privileges and uncheck Compatibility mode

Uncheck the option 'Run this program in compatibility mode for:' and select 'Run this program as an administrator' as shown below. Try recording the screen to see if the Bandicam error persists.

Step 5: If the Bandicam 'Failed to create file' error persists, the solution is to uninstall and reinstall the latest version of Bandicam.
 

6. Bandicam Error 'Failed to start audio capture'

If the sound card driver is improperly installed or unavailable, it may cause the Bandicam 'Failed to start audio capture' error.

To avoid this error, the solution is to uncheck the option Record sound.

If the error persists, consider the following troubleshooting steps:

- Method 1: Try plugging in headphones

Some computers may recognize the sound card driver when users plug in headphones on the device.

- If you don't see the Not plugged in option in the Windows Sound settings window, try plugging in headphones on the computer.

- If the setup option is Disabled, reset the option to Enable.

- If the screen displays Ready, set your speakers or headphones as the default audio device.

- Method 2: Check Bandicam and Windows settings

- In the Bandicam Record settings window: choose '(Default Sound Device)' as the primary audio device.

- In the Windows Sound settings window: access Sound settings and set the speakers or headphones as the default audio device. The speakers or headphones icon will have a green checkmark.

- Method 3: Disable voice chat programs, voice conversion programs, or other recording programs.

If another program is using your audio device (microphone, webcam, ...), close these programs and try reopening Bandicam to check if the Bandicam 'Failed to start audio capture' error persists.

- Disable voice chat software such as Mumble, TeamSpeak, Ventrilo, ... and voice conversion software installed on your computer.

- Method 4: Install the sound card driver

In case an improperly installed sound card driver can also cause the Bandicam 'Failed to start audio capture' error.

The solution to fix the error is to correctly install the sound card driver from your device manufacturer.

- Method 5: Uninstall / reinstall the graphics card driver

Uninstall the graphics card driver, then download and install the latest driver version.

- Method 6: Change Bandicam audio device

Click the Settings button in the Video tab on the Bandicam window and change the software's audio device.

If using Windows 10/8/7, choose '(Default Sound Device)' as the primary audio device and disable all auxiliary audio devices.

- Method 7: Uncheck Compatibility Mode on Windows Vista/7/8/10

If the '(Default Sound Device)' option does not appear on Windows Vista/7/8/10, the cause may be compatibility issues. Right-click on the Bandicam icon =>Properties => Compatibility => uncheck the option 'Run this program in compatibility mode for:'.

In this article, Mytour has just provided you with a guide on fixing common Bandicam errors. Additionally, readers can explore other articles on Mytour to learn more about troubleshooting CyberLink YouCam issues.