Buzz
Organize meetings, conferences, or online classes quickly with good-quality audio and video, supporting up to 50 participants/room, and it's completely free to use. However, during usage, the app occasionally encounters a few glitches, which users can typically resolve quickly.
Fixing errors on the ZOOM online learning app
Fixing Common Errors on ZOOM for Online Learning
Update to the latest version of Zoom Meeting for better stability.
1. Issue: Video and audio not displaying when creating a classroom
This issue occurs due to 2 reasons:
+ Users haven't enabled video and audio mode
+ Users haven't granted permission for the app to access audio recording and video recording on their mobile device.
To fix this issue on the ZOOM online learning app, follow these steps:
Step 1: On the main interface of the online classroom just created on the ZOOM app, activate the Unmute and StartVideo functions one by one. When successfully activated, these functions will no longer appear in red.
If the app displays video and audio afterwards, you don't need to perform step 2.
Step 2: Access the Settings function on your phone --> Navigate to the Apps section --> Select ZOOM --> Go to App Permissions --> Grant permissions for both Microphone and Camera functions.
Return to the ZOOM app, and you will now see the scene in the meeting room or classroom displayed.
2. Issue: Video not displaying when joining another classroom
When joining other classrooms, if your video only shows a placeholder image and doesn't display the surrounding scene, you can fix it as follows:
Step 1: Completely exit that online classroom
Step 2: Revisit that online classroom, and in the Join a Meeting window, disable the Turn Off My Video function by dragging the circle to the left.
If the ZOOM app displays your video afterwards, you don't need to proceed to step 3.
Step 3: In the Video Preview window (after the Join a Meeting window), click on Join with Video.
Immediately, the video of the surrounding scene will be displayed on the ZOOM app.
3. Issue: No sound when joining another classroom
When joining other classrooms, if you only see video but hear no sound, you can fix it as follows:
Step 1: Exit the online classroom completely.
Step 2: Re-enter the same classroom. In the Join a Meeting window, disable the Don't Connect To Audio function by dragging the circle to the left. Upon returning to the classroom, you will hear audio immediately.
4. Unable to access the ZOOM app
Attempting to access the ZOOM online learning app but getting kicked out without being able to connect. The reason for this issue could be data corruption within the app. To fix it:
Access Settings on your phone --> Select the Apps section --> Find the ZOOM app --> Clear Data --> Select Clear Cache and Clear All Data in succession.
Additionally, updating the ZOOM app to the latest version is another way to fix issues arising from this online learning application.
You can download the latest version of the Zoom app from the following link:
- Download: Zoom Cloud Meetings for Android
- Download: Zoom Cloud Meetings for iPhone
Above are the methods to troubleshoot issues and fix errors on the ZOOM online learning app that Mytour.vn wants to guide and share with you. If you don't have an account for this app yet, you can refer to how to Create a ZOOM account to sign up.
https://Mytour.vn/how-to-fix-errors-on-zoom-online-learning-app-26460n.aspx
Wishing you success in implementing the above steps.
