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Anyone using a smartphone would find it frustrating if the device shuts down automatically, experiences rapid battery drain, or overheats. Below are some LG troubleshooting techniques that users often apply, including for LG G2 issues as previously mentioned.
Device Overheating
If your LG device suddenly becomes hot shortly after use, it could be due to running multiple programs simultaneously or leaving the phone in harsh conditions like direct sunlight. Moreover, heavy gaming and high graphics usage could also lead to overheating.
To address this issue on LG devices: Go to Settings – Battery – Battery Usage and Settings – Apps – Running. This will show you which apps are running and their energy consumption levels. To fix LG overheating problems, close unnecessary energy-consuming apps or even uninstall them if they're not needed.
It's advisable to keep your LG phone in cool and suitable conditions, avoiding direct sunlight exposure, which can be harmful to the device. If you're engaged in heavy gaming or high-end graphics, take a break to let the device cool down. For those experiencing LG G3 lagging issues, check out our recent troubleshooting guide on LG G3 lagging.
Device Automatically Turning On
Many people are surprised when their phone suddenly turns on and the screen lights up while it's in their pocket or bag, possibly due to the device coming into contact with something. Additionally, LG smartphones with the KnockOn feature sometimes contribute to this issue. To troubleshoot LG problems: Rotate the phone screen outward when placing it in your pocket or bag to prevent accidental touches, and disable the KnockOn feature on LG by navigating to Settings – General Settings – Gestures to minimize automatic turning on issues.
Furthermore, LG smartphones come with the KnockOn feature, which sometimes leads to the aforementioned scenario. To troubleshoot LG issues: Turn the phone screen outward when placing it in your pocket or bag to prevent collisions, and deactivate KnockOn feature on LG by going to Settings – General Settings – Gestures to mitigate automatic turning on problems.
Rapid Battery Drain
Similar to overheating scenarios, your phone quickly running out of battery may be due to heavy gaming, high graphics usage, or running multiple apps simultaneously.
Furthermore, the reason behind battery depletion could be due to your battery being old and swollen.
To troubleshoot LG issues: Navigate to Settings – Battery – Battery Usage and Settings – Apps – Running. Turn off apps that consume excessive and unnecessary energy.
You can remove the battery to check if it's damaged. If not, but it's been used for a long time, consider getting a new one.
Device Automatically Shutting Down
Many people not only complain about the device automatically turning on when in a pocket but also encounter instances where the device shuts down unexpectedly during usage. The simplest way to fix this LG issue is to turn off the device and restart it. Alternatively, perform a factory data reset by navigating to:
Settings – General Settings – Backups and Reset – Factory Data Reset – Reset Phone – Erase Everything.
Camera Malfunction
Equipped with a high-resolution 13MP main camera with laser autofocus, sometimes the camera application on LG phones fails to function. Software malfunction could be the cause of this issue.
How to Fix Camera Issues on LG: Perform a factory data reset as mentioned in step 4 above.
If resetting the device doesn't resolve the issue, you can take the phone to repair shops or service centers to check if there's a software glitch. These are some common occurrences and troubleshooting methods on LG phones. Hopefully, these solutions will help you. Additionally, if you're using an LG G3 and want to customize the default settings, you can root G3 following the instructions provided.
