The contact loss problem on iOS 7.1.2 is not encountered by all devices; only a few users face this issue on their devices. If, unfortunately, your device encounters this problem, follow the steps below to rectify it:
Step 1: Ensure that all contacts are saved on iCloud.
For these lost contacts on your iOS 7.1.2, they must be stored on iCloud to recover them.
Go to Settings > Mail, Contacts, Calendars > tap on Default Account under the Contact section.
Step 2: Search for the lost contacts.
- Navigate to Contacts and select the Group section at the top left of the screen. Choose either All Gmail or All on My iPhone, or both, to recover all lost contacts from these two sources.
- Alternatively, you can click Show All Contacts, but be cautious as it may duplicate existing contacts. List those contacts, and add new ones by clicking the + icon at the top right.
In unfortunate cases of contact loss, follow this method to find them again. Also, ensure you regularly sync your device data to facilitate easy restoration at any time.
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