Error 80860010 when downloading apps on Lumia can arise from various causes. This error, along with error 80070490, can be addressed without resorting to resetting the device. Follow these steps to resolve the issue:
Step 1: Check if the time and date on your device are accurate. If not, adjust them by navigating to Settings > Date + Time.
Step 2: In the Set automatically section, currently set to on, switch it to Off to manually adjust the date and time as needed.
Step 3: If your device has the correct date and time, try restarting your device and retrying the app download.
Step 4: Go to Settings -> Email + Accounts -> Long-press on your Microsoft account -> Sync -> Wait for synchronization to complete, then power off and restart your device.
Step 5: If the issue persists, go to Settings -> Select Email and Accounts -> Choose your Microsoft account (where the login error is displayed) -> Log in again with your password and press OK.
Step 6: If your device notifies that your Microsoft account is missing some required information (date of birth), add the missing details (Note: Ensure you enter a birthdate over 18 years old), then select Next and wait for your Microsoft account to synchronize.
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Here are all the steps to troubleshoot errors when downloading games and apps from the Microsoft app store, including error codes. We hope you can resolve the issues and use your Windows Phone as usual.
