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Face ID has been integrated into previous models such as iPhone X, iPhone XR, iPhone XS, and XS Max. The latest addition, iPhone 11, also comes equipped with this intelligent feature. Face ID biometric security technology truly offers convenient security for iPhone users. However, experiencing Face ID recognition failure or malfunction can be quite inconvenient for users.
Compilation of methods to troubleshoot Face ID not working on iPhone 11
Fixing Face ID recognition issue on iPhone 11
Method 1: Turn off and turn on Face ID
Here's the most effective, quick, and simple way that many current users apply to fix the iPhone 11 Face ID recognition issue. To toggle Face ID off/on, follow these steps:
Go to: Settings -> Face ID & Passcode -> Enter the passcode on your iPhone 11 -> Turn off Face ID by swiping the circle to the left under iPhone Unlock -> Restart your device -> Revisit the path and turn on Face ID again by swiping the circle under iPhone Unlock to the right.
In case there are slight changes in your appearance, a different facial structure than usual, it's necessary to add a second Face ID so your device can recognize more easily, hence eliminating the iPhone 11 Face ID recognition issue. To add a second Face ID, follow these steps:
Step 1: Access Settings -> Face ID & Passcode -> Enter the passcode on your iPhone 11.
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Step 2: Next, scroll down and select: Set Up an Alternate Appearance.
Step 3: Click on Get Started -> Look straight at your iPhone 11 and try to position your face in the center of the frame -> Gently move your head to allow the device to scan the contours of your face -> After setup is complete, press Done to finish.
Option 3: Reset Face ID
If trying the above two methods and the iPhone 11 Face ID issue persists, there's no need to worry. Proceed with this third method to fix the ongoing problem. Follow these steps to reset Face ID on iPhone 11:
Settings -> Face ID & Passcode -> Scroll down and choose Reset Face ID -> Follow the usual on-screen instructions on your device to set up Face ID again on iPhone 11.
Option 4: Update Software to the Latest Version
Some software glitches on the iPhone 11 could also be the cause of this issue. The most effective solution to address that is to update to the latest iOS version (if available). To update the software, follow these steps: Settings -> General -> Software Update.
Option 5: Seek Professional Repair Services
If applying the above methods and the iPhone 11 Face ID issue persists, it's highly likely that your device may have hardware malfunctions. In this case, you need to take the device to phone repair centers for warranty (if applicable) or repair. Let the staff and technicians there advise and fix the Face ID issue you're experiencing on the iPhone 11.
Here is a compilation of methods to fix the iPhone 11 Face ID recognition issue that Mytour.vn wants to introduce and share with you. Refer to more ways to Fix Face ID Issues on iPhone X, Xr, Xs, Xs max for additional troubleshooting methods.
