There are various Free Fire errors that gamers may encounter, and one of them is the inability to log in to Garena Free Fire. Explore the details of fixing this issue in the following Mytour article.
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How to fix login issues in Free Fire
Some players report that after updating the latest Free Fire version, they face login failures with the error message 'Access token invalid, please relogin' displayed on the screen.
If you're also facing this error, don't worry too much because Free Fire developers have acknowledged the issue occurring on most servers due to a technical glitch and will soon address and fix it. All you need to do is wait for the issue to be resolved.
'Authentication failed' Error When Logging into Free Fire
The 'Authentication failed' error occurs when users attempt to log into the game using Facebook, Google, and VK accounts.
Here are some ways to fix the 'Authentication failed' error when logging into Free Fire that you can refer to:
Method 1: Clear the game's cache memory
The simplest way to fix the 'Authentication failed' error when logging into Free Fire with Facebook, Google, and VK accounts is to clear the game's cache. By clearing the cache, the operating system will remove all information and settings related to the game.
Note: This method does not apply to iPhones.
To do this on an Android device, open the Settings => Applications => Free Fire => Clear cache.
Finally, check again to see if the game login error persists.
Additionally, check if the Internet connection you're using is stable. For instance, if using Wi-Fi, try switching to mobile data and see if you can log into the game.
Method 2: Close running background applications
Background-running apps can also be a cause of login errors and Free Fire authentication issues. These apps consume significant system resources, including RAM and battery.
Garena also advises players to close all unnecessary apps running on the device, and to turn off battery-saving mode to avoid disruptions and impact on performance during gameplay.
Method 3: Report the issue to the developer
Another last resort to fix the 'Authentication failed' error in Free Fire is to report it to the developer. Garena provides the FF Support platform (https://www.garena.ph/support/), assisting players with encountered issues.
Here, you need to fill out a form with details such as email address, nickname, ID, game version, description of the encountered error, and more.
- Read more: How to log in to Free Fire with character ID
This Mytour article has just guided you on how to fix the login issue in Garena Free Fire. Additionally, many Free Fire players also encounter lag issues while playing the game, so it's crucial to address lag when playing Free Fire on mobile. Follow our article here to troubleshoot these problems!
- Read more: How to fix lag when playing Garena Free Fire