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Previously, we delved into troubleshooting the Error 24 Google Play Store when installing apps. In this article, Mytour.vn continues to guide you in addressing Google Play Store Error 491 on Android.
Fixing Google Play Store Error 491 on Android
We'll explore solutions to the common Google Play Store 491 error on Android, including:
1. Restart your Android device
The initial cause you face the Error 491 Google Play Error on Android is often related to issues during the app login process. The simple solution is to restart your phone.
* Troubleshooting :
- Press and hold the Power button on your phone for 3 to 5 seconds, and immediately the screen will display various options. Choose Restart.
- Additionally, you can check the Internet connections on your Android phone to ensure network access and resolve Google Play Store Error 491 on Android completely.
2. Clear the Google Play Store cache
Next, we will choose to troubleshoot and fix Google Play Store 491 error on Android by clearing the cache on this Google Play app.
* How to Perform :
Step 2 : Next, we'll search for and select the Google Play Store app icon as shown below and choose Storage.
Step 3 : Finally, to fix Google Play Store Error 491 on Android, we'll sequentially select Clear Cache and Clear Data in this section. Confirm the data and cache deletion for the Google Play Store app.
Step 4 : After that, we'll access the Google Play Store app again and check if the 491 error on Android when downloading apps has been resolved.
3. Re-login to your Google Account
After applying the above two solutions, you can opt for another effective method to address Google Play Store Error 491 on Android. It involves re-logging into the Gmail account used on Google Play Store.
* Troubleshooting
- Firstly, let's proceed with the steps to remove the Google account as follows:
Step 1 : Access the Settings app, where we'll select Cloud & Account. Then choose Accounts as shown below.
For some other Android devices, we'll select Backup & Sync to access the account management interface.
Step 2 : Next, choose the Google icon and select the Google account you've logged into on the device, also used for signing in to Google Play Store.
Step 3 : After that, press the 3-dot icon in the top right corner of the screen and choose Delete Account.
Step 4 : Finally, you'll log in to the Google/Gmail account that we previously deleted on the phone to resolve, fix Google Play Store Error 491 on Android.
You can refer to the article on signing in to Gmail on Android for an easier implementation of this process.
4. Update Google Play Store to the Latest Version
The last option you can take to address the Google Play Store Error 491 situation on Android.
* Troubleshooting :
Proceed to download and install the latest version of the Google Play Store app for Android here.
+ Download Google Play.
So, we've just explored together ways to fix the annoying Google Play Store Error 491 on Android, where users can't download and install the apps and utilities they need.
In addition, you can also learn about how to perform Android factory reset, which is also one of the solutions to fix Google Play Store Error 491 on Android. However, this is an option that will erase all data on your phone, so consider it carefully before proceeding.
