On a beautiful day, when you open the Instagram app on your phone to share photos, and it refuses to launch or function, you might wonder about the causes of this Instagram error and how to fix it.
Fixing Instagram Not Accessible on Mobile
1. Check if Instagram is currently experiencing downtime.
2. Reboot your Android and iPhone devices.
3. Clear Instagram data and cache.
4. Update to the latest version of Instagram.
5. Uninstall and reinstall Instagram.
Fixing Instagram Not Opening on Mobile
Method 1: Check if Instagram is currently experiencing disruptions
While it's a rare occurrence, occasionally Instagram experiences disruptions, preventing users from accessing the application. Therefore, before delving into troubleshooting steps for Instagram not opening on your phone, the first thing you should do is check whether this social media platform is currently facing any outages.
The most evident sign that Instagram's servers are down is the '5xx' error displayed on the screen.
To check if Instagram is experiencing disruptions, you can use third-party tools such as Down Detector, Is It Down?, and Outage Report. Simply input your Instagram account URL, and if the screen shows a notification saying 'Possible problems at Instagram' or 'Problems at Instagram,' it indicates issues with Instagram's servers.
All you can do in such a situation is wait until the problem is resolved.
Method 2: Restart your Android and iPhone devices
As is customary, the simplest way to troubleshoot app errors on Android and iPhone is to restart the device, and the issue of Instagram not opening on the phone is no exception.
Try restarting your device and check if Instagram opens. To do this:
- On Android:
To restart Android devices, all you need to do is press and hold the Power button until the menu appears on the screen and select the Restart / Reboot option (varies by device) to restart the device.
Alternatively, press and hold both the Power button and Volume Up button simultaneously for about 20 seconds. Then try reopening Instagram to see if the issue persists.
- On iPhone:
For older iPhone models, simply press and hold the Power button until the screen displays the Slide to Power Off slider, slide the slider to turn off the device.
On iPhone X, iPhone XS, iPhone XR, iPhone 11, or iPhone 12, press and hold the Power button until the Slide to Power Off slider appears, slide the slider to turn off the device.
Wait for a few seconds, then press the Power button again until the screen displays the Apple logo. Finally, try reopening the Instagram app to see if it works.
Step 3: Clear Instagram Data and Cache
If the above steps don't work and the Instagram app still won't open, try clearing the data and cache on Android or uninstalling and reinstalling Instagram on iPhone to see if it helps fix the issue.
- On iPhone:
Starting from iOS 11, Apple introduced the Offload Apps feature, allowing you to remove apps on iPhone without deleting files and data. To offload the Instagram app on iPhone, follow these steps:
Step 1: Open the Settings app => General => iPhone Storage.
Step 2: Scroll down, find and select Instagram => Offload App.
Step 3: Access the App Store, download and reinstall Instagram. Finally, open the app to see if it works.
- On Android:
To clear data and cache for Instagram on Android, follow these steps:
Step 1: Open the Settings app => Apps section.
Step 2: Find and select Instagram =>Storage or a similar option.
Step 3: Next, find and select Clear cache to clear Instagram's cache. Perform the same steps and select Clear data to delete app data.
Step 4: Finally, try reopening Instagram to see if it works.
Step 4: Update to the Latest Instagram Version
Sometimes, the cause of Instagram not opening on your phone may be due to using an outdated app version causing compatibility issues. To resolve this, the solution is to update to the latest version of Instagram.
- On Android:
Follow the steps below to update the latest version of Instagram on Android:
Step 1: Open the Google Play Store, find and select the 3-horizontal-lines icon in the top-left corner.
Step 2: Select My apps and games. Then find and select Update next to Instagram, if available, to update to the latest app version.
Step 3: Finally, reopen Instagram to see if it works.
- On iPhone:
On iPhone running iOS 13 and above:
Step 1: Open the App Store on your iPhone, find and select the profile icon in the top-right corner.
Step 2: Locate Instagram and select the Update option next to it, if available, to update to the latest version of Instagram.
On iPhone running older iOS versions:
Step 1: Open the App Store, find and select the Update tab in the bottom-left corner.
Step 2: Locate Instagram and select the Update option next to it. After the process completes, try reopening Instagram to check if the issue persists.
Step 5: Uninstall and Reinstall Instagram
In addition to the above methods, uninstalling and reinstalling Instagram can also help fix app not opening issues on your phone.
- On Android:
Step 1: Open the Settings app => Apps & Notifications or a similar option.
Step 2: Find and select Instagram.
Step 3: Next, find and select Uninstall to remove the app installation.
Step 4: Finally, open the Play Store to download and install the latest version of Instagram.
To download and install the latest Instagram version for Android, visit this link:
- On iPhone:
On iPhone 11/Pro/Pro Max and newer devices:
Step 1: On the iPhone home screen, find and select the Instagram app icon until the menu appears.
Step 3: Download the latest version of Instagram and install it. Try reopening Instagram to see if it works.
On older iPhone devices:
Step 1: Long-press the Instagram icon on the iPhone screen.
Step 2: A small 'X' icon will appear on the app icon. Press the 'X' to uninstall Instagram.
Step 3: Finally, download and install Instagram again to check if the issue persists. Visit the download link here:
https://Mytour.vn/cach-sua-loi-khong-mo-duoc-instagram-tren-dien-thoai-27707n.aspx
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