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The iPhone screen not displaying is a serious issue that prevents users from continuing their normal usage and leaves them puzzled about how to fix the iPhone screen not displaying. Similarly, addressing the problem of iPhone screen not displaying but still able to make calls will help you understand the necessary steps to take when encountering this error.
Guide to Fix iPhone Screen Not Displaying but Still Able to Make Calls
We have several methods to fix the iPhone screen not displaying but still able to make calls, such as:
1. Perform a Hard Reset on the device.
If you find yourself in a situation where your iPhone screen remains unresponsive during a call, take immediate action by performing a Hard Reset to rescue your iPhone.
To execute a Hard Reset on iPhone 6s, 6s Plus, 6, 5s, 5, 4s: Simply press and hold both the Home button and the Power button simultaneously for approximately 10 to 20 seconds until the Apple logo appears on the screen, then release both buttons.
To perform a Hard Reset on iPhone 7, 7 Plus: Press and hold both the Power button and the Volume Down button simultaneously. Release when the Apple logo appears on the screen.
2. Put your device into DFU mode and initiate the process to Restore iPhone.
You need to download the latest version of iTunes from the following link: Download iTunes.
For users of iPhone 6s, 6s Plus, 6, 5s, 5, 4s, and iPad devices.
To initiate DFU Mode on iPhone 6s, 6s Plus, 6, 5s, 5, 4s, and iPad devices, follow these steps:
Step 1: Launch the iTunes tool on your computer and connect your iPhone device via the provided cable.
Step 2: Press and hold the Power and Home buttons simultaneously for approximately 20 to 30 seconds.
Step 3: When the iPhone screen turns black, count from 1 to 10, release the Power button, and continue holding the Home button until the computer screen displays the notification as shown below, then release.
Note: If your iPhone displays the Apple logo on the screen, it indicates that entering DFU mode failed due to holding the Home button for too long. You must repeat the process to resolve the issue of iPhone screen not turning on but still being able to make calls.
For users of iPhone 7 and 7 Plus devices.
Step 1: Similar to other iPhone devices, connect your device to the computer using the provided cable and launch iTunes.
Step 2: Once successfully connected, proceed to turn off the iPhone device.
Step 3: Press the Power button on the iPhone for 3 seconds, then press and hold the Volume Down button for approximately 10 seconds.
Note: If the Apple logo appears on the iPhone screen after 10 seconds, repeat the process.
Step 4: After 10 seconds, release the Power button and continue holding the Volume Down button for about 5 seconds, until the computer screen displays the notification as shown below, then release.
Note: If the device shows the iTunes connection icon, repeat the steps to enter DFU mode on iPhone 7 and 7 Plus once again.
Method to Restore iPhone to fix iPhone screen not turning on but still able to make calls.
Step 1: After successfully entering DFU mode, press and hold the Shift button and click on Restore iPhone.
For MAC devices, press and hold Command+Shift and click on Restore iPhone.
Step 2: The system will prompt you to access the folder containing the appropriate iOS Firmware file to Restore iPhone.
Step 3: The system will ask for your confirmation to Restore iPhone, click on Restore as shown below to begin the process of fixing iPhone screen not turning on but still able to make calls.
Step 4: Immediately, iTunes tool will proceed to reload data and Restore iPhone, when this process completes, we have fixed iPhone screen not turning on but still able to make calls.
Here is an article on how to fix iPhone screen not turning on but still able to make calls which has confused many users of iPhone 7, 7 Plus, 6s, 6s Plus, 6, 5s, 5, 4s. Hope these two methods will help your device quickly recover from the screen not turning on issue on iPhone.
Aside from iPhone 7, 7 Plus, 6s, 6s Plus, 6, 5s, 5, 4s devices encountering the screen not turning on issue, iPads are also likely to encounter similar issues. In case your iPad screen does not turn on, stay calm and follow the steps in the troubleshooting article to quickly resolve this and continue using your iPad device.
