Buzz
The error Unable to ascertain the compatibility of iTunes please check out iTunes, also known as the music copying error, occurs when the iTools application is not compatible with the installed version of iTunes.
As known, to use iTools on a computer, users must install iTunes additionally. This error commonly occurs when the installed iTunes version is higher or lower than iTools, resulting in conflicts.
iTools is a useful tool for copying music and data between your computer and iPhone. However, this third-party software often encounters some errors, such as installation issues on your computer. Nevertheless, you can learn how to fix the iTools installation error on your laptop as introduced by Mytour.
The iTools software is most commonly used in English and Chinese versions. However, you can also learn how to install iTools in Vietnamese. The process is relatively simple and doesn't take too much time.
Fixing the error: Unable to ascertain iTunes compatibility. Please check iTunes.
Firstly, Mytour recommends installing the latest version of iTunes. If you haven't already, install it using the link provided below:
Download the latest version of iTunes here. Get iTunes
Download the latest version of iTools here. Get iTools
Note that before installing the new version, you need to completely delete all data and files of iTunes on your computer, including manual deletion in the directory: C:\Program Files\iTunes.
Refer to Mytour's guide on how to uninstall applications, remove programs on your laptop. The method of uninstalling applications using the Windows Registry is also very useful and can be easily done. Readers can also refer to it for completely removing iTunes.
If you encounter difficulty in completely deleting files, try using Your Uninstaller to thoroughly remove the application.
Method 1: Use iTools Chinese Version
You can utilize the Chinese version of iTools to copy music, photos, and more.
However, this method is not very convenient as users may find it difficult to understand instructions in the Chinese language.
Method 2: Copy the iTools installation file to Apple's system file.
Step 1: Firstly, you need to access the following path: C:\Program Files (x86)\ThinkSky\iTools 3 to open the iTools installation page.
Step 2: Copy the file iTools.exe.
Step 3: Paste it into the folder C:\Program Files\Common Files\Apple\AppleApplication Support.
Press Continue to confirm pasting into the Apple Application Support. folder.
Copy successful.
Step 4: Reopen iTools and proceed as usual.
Here are two simple methods you can perform to fix the compatibility issue between iTools and iTunes. However, make sure to follow Mytour's instructions correctly to avoid encountering other errors.
Since its release, many users have become accustomed to copying data to their iPhones using iTools on their computers.
Because the iTools tool is more convenient and user-friendly than iTunes. Therefore, copying music from PC to iPhone using iTools or vice versa is much easier to accomplish.
Wishing you success in fixing the issue!
