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iTunes is software that facilitates the connection between a computer and devices like iPhone or iPad. iTunes has the function to transfer data such as photos, copy music to iPhone from the computer, and vice versa. Additionally, iTunes supports various features like data backup, update installation, purchasing content on the App Store, etc. The issue of iPhone not connecting to iTunes is a common error with various causes. Mytour will guide you on how to check and fix the iTunes not recognizing iPhone error with a few basic steps:
How to fix iTunes not recognizing iPhone
Fixing iTunes Error: iPhone Not Recognized for Music Transfer
1. Check your device and connection ports.
When iTunes fails to connect with your iPhone, it may be due to a faulty cable or port. Try plugging the cable into a different port or connect your iPhone to another computer to check if the issue lies in the hardware connection. If you detect a hardware connection issue, take your device or computer to an authorized service center or hardware technician for assistance with the iTunes not recognizing iPhone problem.
2. Choose a Reliable Device
When your iPhone fails to connect to the computer via iTunes, you might have overlooked the step of choosing a reliable device during the connection. This selection appears when you connect your iPhone to the computer, and for some reason, you may not have chosen to trust this iPhone device. You need to unplug the connecting cable and reconnect it. A confirmation dialog appears; choose Trust. Then, open iTunes and check the connection.
3. Restart the Apple Mobile Device Service
To fix iTunes not recognizing iPhone error, restart the Apple Mobile Device service following the instructions below:
Step 1: Press the Windows + R key combination to open the Run dialog. Type into the empty field: services.msc
Step 2: In the list of services, locate the Apple Mobile Device Service
Step 3: Right-click on Apple Mobile Device Service, then choose Restart.
Step 4: Reconnect your iPhone and open iTunes to check the results.
- Explore more: Compilation of iTunes Errors and Fixes
4. Update Drivers
Step 1: Access My Computer -> Manage -> Device Manager -> Imaging Devices and check if the Apple iPhone device is listed here. If not, follow these steps.
First, select Update Driver, then choose Browse my computer for driver software before clicking Next.
In the next step, choose Let me pick from a list of device drivers on my computer.
Now, you will see the recognized device as Apple Mobile USB Device Driver, then click Next to proceed with the installation.
5. Update to the Latest Version of iTunes
Step 1: Launch the iTunes software
Step 2: On the toolbar, locate the Help section, then choose Check Update.
The update process will occur automatically. After updating, double-check to see if the issue persists.
6. Check the Firewall.
Sometimes, the Windows Firewall may block external connections, causing iTunes not to recognize the iPhone. To address this, temporarily disable the firewall and then recheck the issue following the instructions below:
Step 1: Open the Control Panel on your computer. You can also refer to the guide on accessing Control Panel on various operating systems here
Step 2: In the Control Panel, choose Windows Firewall
Step 3: Click Turn Windows Firewall on or off
Step 4: Click Turn off Firewall for both types of connections. Then, click OK
Step 5: Restart your computer, then connect your iPhone to iTunes and check the connection again.
Here are some methods to fix the iTunes not recognizing iPhone error that we suggest. If the issue persists, try connecting your iPhone to another computer with iTunes to see if it resolves the problem. Additionally, you can explore how to transfer music to your iPhone using iTunes to back up the hottest songs today to your smartphone. Apart from copying music to the iPhone, you can also transfer videos, images, and more.
Another popular tool users love for copying data from iPhone to computer is iTools. However, many users encounter the iTools not recognizing iTunes error. So, what should you do to fix the iTools not recognizing iTunes error? Ask this question on Mytour's fan page to get the most accurate answers.
