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When using Kangaroo water purifiers, you may encounter some malfunctions that can be confusing. Let's dive into this article to find the right solutions.
Causes of Kangaroo water purifier malfunctions
If you want to know how to fix Kangaroo water purifiers, first, identify the direct causes of these malfunctions. Here is a compilation of common malfunctions and the reasons behind them:
- Water leakage: This issue occurs when the purifier is not installed correctly, such as loose screws or missing filter column positions.
- Loud noise during operation: This problem is caused by improper installation of the filter membrane or incorrectly installing the filter membrane. This can lead to air blockages, causing air bubbles in the clean water from the faucet and in the discharged water. Along with that, the mechanical valve system will vibrate strongly and collide with other components.
- Kangaroo water purifier runs continuously without self-shutdown: This situation occurs when water pressure and flow are too weak. This leads to air blockages, weak pumping, clogged filter membranes, clogged coarse filter cores, excessively high pressure valves, or insufficient air in the tank.
- The purifier does not filter pure water: This is due to the Kangaroo machine's filtration system having a rear core or insufficient air pressure. Therefore, if you see the air pressure is below 5PSI, it is advisable to pump more air or replace the air pressure tank immediately to avoid this error.
- Water after filtration is hot, has a strange smell: The cause may be a lack of filter cores, damaged filter membranes, or the purifier's water container being dirty. This error can also occur if the machine operates for a long time without proper cleaning.
- Kangaroo water purifier not running, no water in the storage tank: If the machine's power cord is loose, the transformer burns out, or the water supply valve is locked, water will not be present in the tank.
Next, we will guide you on how to properly and simply fix your Kangaroo water purifier. Let's continue to follow along!
How to fix Kangaroo water purifier
The normal operation of Kangaroo water purifiers depends on factors such as the water source, water quality in each area, and your family's usage volume.
You should learn and grasp how to fix Kangaroo water purifiers as outlined below to be able to repair the device at home without having to spend money on hiring repairmen:
- Step 1: Lock the water supply, cut off all power
- Step 2: Open the water filter cap counterclockwise
- Step 3: Clean the filter core and the Kangaroo water purifier cap
- Step 4: Reinstall the filter cap into the machine, tighten the filter cap clockwise
- Step 5: Connect the power, reopen the water supply valve. Water will flow into the filter cap to filter out all the air. Then, close the water supply valve and turn off the power system.
- Step 6: Tighten the water filter cap, open the water supply valve and reconnect the power
- Step 7: Check if the Kangaroo water purifier is operating smoothly again or not.
Usually, if Kangaroo water purifiers have basic malfunctions, you can perform repairs at home following the steps above. However, if the machine is seriously damaged, the best way to fix the Kangaroo water purifier is to contact professional technicians to avoid causing more severe damage to the machine.
In the following section, let's explore the warranty policy for Kangaroo water purifiers. Join us as we continue to delve into the content below!
How does the warranty for Kangaroo water purifiers work?
Currently, the official Kangaroo water purifier warranty center has the following regulations:
- The warranty period for Kangaroo water purifiers is from 12 to 24 months, depending on the model, calculated from the purchase date as stated on the warranty certificate
- Warranty coverage is available nationwide, right at your doorstep, for all Kangaroo water purifier product lines
- Information on malfunctions will be received and repaired within 24 to 69 hours from the customer's request (excluding holidays). If the repair time exceeds, the warranty center will notify in advance.
- Some conditions for applying Kangaroo water purifier warranty include genuine products with remaining warranty, products with intact sealing labels, and damages caused by manufacturing errors.
- Additional repairs will incur charges if they result from customer usage.
Thus, the information above summarizes how to fix Kangaroo water purifiers and the warranty policy for Kangaroo water purifiers. We hope this article proves helpful for you and your family.
