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Encountering issues with sending messages to unknown contacts on Messenger? This article provides the quickest solution to resolve this common problem.
1. Check Internet Connection
The Internet connection is the primary factor causing the inability to send messages to strangers on Facebook Messenger. In Vietnam, the network is prone to shark attacks, and during certain periods, network disruptions affect Facebook access. In case of a disrupted connection, you often find yourself unable to send messages to strangers.
For cases of network connection issues, we only have to wait until the network stabilizes before being able to fully use all of Facebook's features. This is an unavoidable situation with no effective solution.
2. Check Facebook Community Standards
As Facebook continuously enhances community standards, many users encounter messaging issues on Messenger. Specifically, if your account shows signs of spamming a message or if a comment contains offensive content, not in line with cultural norms, Facebook may restrict certain features, including messaging.
In case you are placed on Facebook's Community Standards violation list, the only recourse is to wait for it to be unlocked. Typically, Facebook locks accounts for violating community standards for 7 or 14 days. To check the status of your account, follow these steps:
Step 1: Open your Facebook profile, select the Options tab to view the settings.
Step 2:
3. Check the message recipient's account
In some cases, Facebook accounts restrict receiving messages from strangers, preventing you from sending messages. There is no direct solution for this scenario; the only option is to send a friend request to that account to unlock messaging features. Therefore, be patient until your request is accepted.
In addition, some Facebook accounts are blocked or restricted, preventing them from receiving messages from you. In this case, you need to open the profile of the person you want to message and check if it's blocked. If their profile is blocked, it will display “You can't view this content at the moment.” In this situation, the only recourse is to wait for them to unblock you.
4. Update Applications and Browsers
The Messenger app and browser using an outdated version are among the reasons you can't send messages to strangers. However, new versions of the Messenger app are regularly released quietly, and you may continue using the old version without updating. In this case, simply upgrade the app and the browser to send messages to strangers on your phone via Messenger.
5. Enable Airplane Mode
On mobile devices, airplane mode can sometimes help you resolve the Messenger issue of being unable to send messages to strangers. Typically, airplane mode affects network connections and enables you to message strangers on Facebook Messenger.
For this scenario, you can only apply it on phones and laptops as these are the two devices with the airplane mode feature. Desktop computers cannot use this method.
6. Reset App Settings
In some cases, Messenger app errors can be the cause of being unable to send messages to strangers. This issue becomes more severe when you can't send messages to anyone in your friends' list. This problem often arises due to an outdated and unresolved Messenger version by the Developer team.
To troubleshoot the Messenger issue of not being able to send messages to strangers, reinstall the app on your phone and, for added caution, you can restart your phone.
7. Use an Alternate Facebook Account
Facebook often encounters errors related to individual accounts; in this case, you must use a different Facebook account to message strangers. This is not a severe issue as Facebook usually automatically reactivates messaging features with strangers after some time.
While your personal account is experiencing issues, use another account to message strangers. If not in a hurry, wait for some time and then try messaging again to see if the issue persists.
8. Use 4G/LTE Instead of Wifi
For some cases where Wifi networks are faulty, you may have to resort to using 4G/LTE mobile networks to message strangers instead of Wifi. This method is highly effective, but not everyone can use it as many people are not subscribed to 4G/LTE mobile networks.
In addition to using 4G/LTE, you can also opt to use a different Wifi network to message strangers through Messenger. Changing the network connection often proves to be highly effective, so give it a try!
9. Use Messenger Lite
Messenger Lite is a compact version of Messenger with all the features but lighter and more stable on the Messenger platform. Using Messenger Lite is also an effective way to overcome the issue of being unable to message strangers on Messenger.
To use Messenger Lite, simply download the app and log in with your Facebook account. The features and actions on Messenger Lite are similar to the original Messenger version.
In this article, Mytour has shared with you how to fix the Messenger issue of being unable to send messages to strangers. Wishing you a delightful day!
