Voice chat not functioning in Duo or Squad mode while playing PUBG PC is a highly annoying issue as it prevents effective communication with teammates for better coordination. This issue is just as troublesome as past audio bugs encountered in the game.
Mic and Voice chat errors in PUBG PC.
Fixing Mic and Voice Chat Issues in PUBG PC
1. Root Causes
This issue occurs when you cannot hear your teammates or vice versa, and they cannot hear you during the match.
This situation often arises due to incorrect settings on your microphone or sometimes hardware malfunctions. It could also be due to mechanical issues with your mic or headset, preventing them from functioning properly.
2. Troubleshooting Methods
Method 1: Update to the latest PUBG version
Restarting your computer is the simplest way to reset everything. Additionally, check if the game has any new updates available, then proceed to update to the latest version to avoid any issues.
Method 2: Ensure your mic is enabled for PUBG (Windows 10)
Windows 10 users should ensure that their microphone is enabled for PUBG.
- Press the Windows logo key and I simultaneously to open Windows Settings.
- Choose Privacy within Settings.
- Select Microphone on the left sidebar and ensure that the Microphone access is enabled, with the status set to On for PUBG.
- Log in to PUBG to check if the microphone is functioning properly.
Method 3: Adjusting the audio settings of your microphone on the computer.
In the Taskbar search box, type Control Panel to open the interface.
Select Hardware and Sound in the Control Panel, then choose Sound.
On the Playback and Recording tabs, ensure your microphone is set as the Default Device.
Next, right-click on your microphone in the Recording tab, select Properties, a new window will appear, choose Advanced.
Uncheck the box Allow Applications to take exclusive control of this device, then click Apply and OK.
Save the new settings on your computer, then restart your machine.
Method 4: Update the sound card driver.
Issues with mic voice chat in PUBG may also arise due to incorrect audio driver usage or outdated drivers incompatible with the operating system. Therefore, consider upgrading your Audio Driver to enable normal voice chat functionality.
Method 5: Check the audio settings of PUBG.
- Adjust voice chat settings in-game.
Go to PUBG Settings, select Sound.
- In the Voice section, set Voice Channel to All, Voice Chat Mode to Push To Talk, and both Voice Chat Input and Voice Chat Output to 100, then Save the changes.
- Adjust The Audio Settings on Steam.
Go to Steam Settings.
- Click on Voice or In-Game Voice.
Make sure to select your microphone in the Recording (audio input) device section. If not, click Change (or Change Device) to switch to your mic.
Ensure that both Microphone volume and Receive volume are set to medium or high, so you and your teammates can hear each other clearly, then save the changes.
Method 6: Adjusting the network
If you're using a VPN, disable it or switch to a different VPN. If you're using Wifi or Ethernet broadband, try connecting to a different Wifi network.
Method 7: Adjusting file settings
Sometimes, incorrect settings in the game files configuration can also lead to this issue. Reformatting the files can help:
- Type %appdata% in the search bar of the Start menu, then select %appdata% in the File Folder.
- The File Explorer window will appear, click on AppData in the address bar above.
Navigate to Local > TslGame > Saved > Config > WindowsNoEditor.
Open the GameUserSettings.ini file in Notepad or .txt format.
Ensure that the following settings are formatted correctly:
IsVoiceInputMute=False
IsVoiceOutputMute=False
VoiceInputVolume=100
VoiceOutputVolume=100
- Save the file and restart your computer.
Above are the methods to troubleshoot mic and voice chat issues in PUBG PC. You can also check out the troubleshooting guide for fixing Connection Closed error in PUBG here.