Fixing the annoying “Can't Reach This Page” error on Microsoft Edge

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Pre-check before troubleshooting

1. Check Internet Connection

2. Change DNS Server

3. Disable IPv6

4. Disable Microsoft Edge Extensions

5. Reset the browser

Done

Microsoft Edge, the second most popular browser after Chrome, often encounters glitches. One common issue is the 'Can’t reach this page' error when accessing a website on the Microsoft Edge browser. This article from Mytour will guide you on how to fix this error.

Pre-check before troubleshooting

Before delving into error fixes, it's essential to check if the error falls into these two scenarios.

Scenario 1: The website or server is currently down
Scenario 2: The website is blocked in your region

In the first scenario, it's an unavoidable situation, and you'll need to patiently wait for the website owner to resolve the issue. In the second scenario, you can use a VPN to change your IP location and access the website as usual.

Firstly, run other websites on your browser to determine if the issue is specific to the website in question. If everything works fine, try accessing the website using a different browser or computer.

If other browsers and computers can access the website, but you can't, continue reading the article for troubleshooting steps. If the website is down everywhere, it's not your fault.

1. Check Internet Connection

When you can't access any website using Microsoft Edge, ensure that your Internet connection is established correctly.

Check the Wi-Fi or Lan network icon at the bottom right to see if the network is connected properly. If the connection is interrupted, you need to inspect the cables or the modem.

2. Change DNS Server

Switching to Google or Cloudflare DNS servers can help resolve website connection issues and even boost your network speed.

Step 1: Open Control Panel on your computer, navigate to Network and Internet settings.

Step 2: Click on Network and Sharing Centre >> Change adapter settings.

Step 3: Right-click on your network and select Properties.

Step 4: Locate Internet Protocol Version 4 (TCP/IPv4) and double-click on it.

Step 5: Check the box for Use the following DNS server addresses, then enter one of the two addresses below.

Google DNS

8.8.8.8
8.8.4.4

Cloudflare DNS

1.1.1.1
1.0.0.1

Step 6: Click OK to save the changes. Verify if the issue has been resolved.

3. Disable IPv6

IPv4 and IPv6 are the two main types of IP addresses today. During the process of connecting to a website, your connection will first attempt to reach the IPv6 address. If IPv6 is not available, it will use the IPv4 address.

While IPv6 is faster than IPv4, it can cause issues with unidentified IPs. To avoid this error, you should disable IPv6.

Go back to the Properties window of your network as mentioned above. Then, uncheck the Internet Protocol Version 6 (TCP/IPv6) option.

Finally, click OK to save the changes. Then, restart the Edge browser to see if the issue is resolved.

4. Disable Microsoft Edge Extensions

One of the most robust solutions is to disable all extensions in the Microsoft Edge browser. Pay special attention to ad-blockers or extensions that deeply integrate with the browser.

Click on the Extensions icon to open Manage Extensions.

Disable all extensions present in your browser.

If this troubleshooting step doesn't help, you might need to reinstall Microsoft Edge.

5. Reset the browser

Now, you need to reset Microsoft Edge to restore all settings to their default state.

Step 1: Click on the three dots at the top right corner and select Settings.

Step 2: In the left menu of the Settings page, choose Reset Settings.

Step 3: Click on Restore settings to their default values >> Reset.

Done

Hopefully, one of the troubleshooting methods above has helped you resolve the issue. Thank you for following the article.

Frequently Asked Questions

What are the common reasons for the 'Can’t reach this page' error in Microsoft Edge?

Common reasons for the 'Can’t reach this page' error include website server issues or regional blocks. If the site is down, you'll need to wait for it to be restored. If it's regionally blocked, using a VPN can help.

How can I check my Internet connection when facing issues with Microsoft Edge?

To check your Internet connection, look at the network icon in the bottom right corner of your screen. If disconnected, inspect cables and your modem to ensure everything is properly connected.

How do I change the DNS server settings in Windows?

To change DNS settings, open Control Panel, navigate to Network and Internet, and then click Network and Sharing Center. From there, select Change adapter settings, right-click your network, and update the DNS server addresses.

What should I do if Microsoft Edge extensions are causing issues?

If extensions are causing problems, disable them by clicking on the Extensions icon in Microsoft Edge. Pay special attention to ad-blockers, as they can interfere with web access.

How can I reset Microsoft Edge to its default settings?

To reset Microsoft Edge, click on the three dots in the top right corner, select Settings, go to Reset Settings in the left menu, and click Restore settings to their default values.

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