The TeamViewer black screen error actually stems from where and why many people encounter the TeamViewer black screen error when someone accesses and controls your device, or when you are controlling someone else's. However, the truth is that the TeamViewer black screen error is not considered an error because it is a feature as well as a mode of TeamViewer when you remotely control someone's computer.
This feature is activated when you remotely control a computer using TeamViewer, specifically a mode that allows your screen to turn black instead of the TeamViewer black screen error in order to remotely control a computer using TeamViewer more efficiently, reducing lag during the control process. And of course, we can completely turn it on or off.
Guide to Fixing the TeamViewer Black Screen Issue
Step 1: To fix the TeamViewer black screen issue, we need to open TeamViewer and then select Extras.
Step 2: In Extras, choose Options to enter the customization section, where we will address the TeamViewer black screen issue, also known as disabling the background erase mode.
Step 3: In Options, go to Remote Control. Here, you will see an option called Remove remote wallpaper, uncheck it and then confirm with OK. The TeamViewer black screen issue will no longer occur.
Step 4: Afterwards, you can try again to let others control your computer or you control theirs to see the difference when the TeamViewer black screen issue is completely eliminated.
As mentioned earlier, the TeamViewer black screen issue is not necessarily a problem; instead, it can be very helpful for you. Especially for computers with low configurations or poor network connections, removing the background image is also a good solution. Therefore, you should consider when dealing with the TeamViewer black screen issue because it is not a problem with your computer or TeamViewer.
To ensure safer connections with TeamViewer, Mytour recommends creating a fixed password for TeamViewer. Creating a fixed password for TeamViewer will make it easier for you and your relatives to connect while still using the system's random password.