Buzz
The iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max come with iOS 13 pre-installed. By the time you own one of these phones, Apple has released various updates. Sometimes, these updates can lead to system glitches and issues with app updates. A common problem users face is the iPhone 11 Pro Max getting stuck on the Apple logo or encountering a white screen error. Below are some troubleshooting steps you can perform yourself.
Fixing the iPhone 11 Pro Max Logo Freeze Issue
Fixing iPhone 11, 11 Pro, or 11 Pro Max Stuck on Apple Logo
1. Force Restart iPhone
This is the simplest method to fix the issue of iPhone 11, 11 Pro, or 11 Pro Max getting stuck on the Apple logo. Follow these steps to force restart your phone: - Step 1: Press and release the volume up button. Then, press and release the volume down button. - Step 2: Press and hold the power button until the Apple logo appears on the screen. After completing these steps, your iPhone will restart, and you should check if the issue of iPhone 11 Pro Max stuck on the logo has been resolved. If not effective, proceed to the second troubleshooting method.
Step 1: Press the volume up button and release. Then, press the volume down button and release.
Step 2: Hold down the power button until the Apple logo appears on the screen.
After completing these steps, your iPhone will restart, and you should check if the issue of iPhone 11 Pro Max being stuck on the logo has been resolved. If not effective, proceed to the second troubleshooting method.
2. Try Recovery Mode
This is one of the highly recommended troubleshooting methods for those who frequently encounter such issues on their iPhones. Getting into recovery mode on the iPhone may take a bit of time because you will need a Windows computer or a Mac running macOS Mojave with iTunes installed. Follow these steps:
Step 1: To begin, connect your iPhone to a Windows computer or a Mac running macOS Mojave (or an older version). Then, open iTunes.
Note: If your Mac is running macOS Catalina, Finder will serve as iTunes. Therefore, open a Finder window, and all the subsequent steps are the same.
Step 2: Restart your iPhone by quickly pressing the volume up button and releasing it. Next, quickly press the volume down button and release it. Then, press and hold the power button until the phone enters Recovery Mode.
Step 3: You have two choices:
- Update iPhone: Update the iPhone to the latest iOS version without deleting any content or settings.
iTunes or Finder will download the software for your iPhone. To exit restore mode, simply hold down the power button until the Recovery Mode screen disappears.
3. Sử dụng chế độ DFU
Using DFU mode is recommended only when restarting the device and Recovery Mode fail to resolve issues with the iPhone 11, 11 Pro, or 11 Pro Max stuck on the logo. Similar to Recovery Mode, you'll need a computer with iTunes installed. Before you begin, make sure to create a backup as this process may result in data loss.
Step 1: Connect your iPhone to a Windows PC or Mac and open iTunes.
Step 2: Quickly press the volume up button and release it. Next, quickly press the volume down button and release it.
Step 3: Hold down the power button until the screen turns black.
Step 4: Continue holding the power button and simultaneously press the volume down button. Hold both buttons for about 5 seconds, then release the power button while still holding the volume down button for an additional 10 seconds.
Step 5: Open iTunes on your computer. A message will appear: 'iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.' After this message, you will enter DFU mode with the option to restore your iPhone.
To exit DFU mode, quickly press the volume up button and release it. Next, quickly press the volume down button and release it. Finally, hold down the power button until the Apple logo appears.
4. Install pending app updates
Opt for a safer option by installing all pending app updates. This ensures that no software glitches or malicious software creep into your iPhone due to pending app updates. Sometimes, these can cause iPhone malfunctions and lead to inconvenience.
To update all pending app updates, open the App Store, tap on the Profile icon, and go to Available Updates. Then, tap on Update All. Finally, restart your iPhone to ensure everything is installed and updated correctly.
