Buzz
Unlike the iPhone screen freeze issue we previously discussed, the iPhone 5 shutdown and boot failure problem renders many unable to revive their devices. However, can the solution for an iPhone screen freeze be the same for this shutdown and boot failure issue? Let's find out in the following methods.
1. Resetting the Device
The simplest thing you can do is to reset the iPhone to its factory state. Keep in mind that all your data such as contacts, photos, music, etc., will be erased, so make sure to back up before resetting (you can backup to iCloud).
To reset the device, you need to access Settings, then choose General. Here, select Reset.
Next, select Reset All Settings, and then tap Reset All to confirm as shown below.
2. Perform a Hard Reboot
This method resets your iPhone, but unlike method 1, you won't lose personal data on your device. How to do it: simultaneously press the Home and Power buttons for about 10 seconds until the iPhone 5 completely shuts down, then press the power button to restart the iPhone.
3. Device Doesn't Boot, Immediately Connect to Charger
If your iPhone is completely dead and shows no signs of restarting, try charging it. It's possible that the battery is depleted, causing the iPhone to suddenly shut down. If after charging you see the device boot up and the battery indicator is fine, but upon unplugging it, it goes back to the same state, then the battery cell in the device may be faulty (dead) and unable to hold a charge.
4. Use iTunes to Restore the Device
If none of the above methods work, use iTunes to restore your device (note that this will erase all data on your iPhone, so be sure to back up any important information beforehand). You can refer to the guide on Taimienphi.vn using the link below:
- Restore Data and Fix Apple Logo Freeze on iPhone/iPad
5. Still No Improvement
If none of the above methods can solve the problem mentioned at the beginning of the article, you may need to take it for warranty repair (if still under warranty) or take it to a repair shop so that the technical team can accurately diagnose the issue. It's likely that the battery has become too old to sustain the iPhone, so it may need a battery replacement.
https://Mytour.vn/sua-loi-iphone-5-tu-tat-va-khong-khoi-dong-lai-632n.aspx
You can find reputable iPhone service centers through the article on iPhone warranty previously compiled by Mytour.vn. These are certified service centers where you can feel more assured when bringing your device for repair to address the issue of iPhone 5 shutting down and not restarting.
