There are various reasons causing the iPhone power-off glitch. Fortunately, this is not a severe issue, and you can easily fix it with a few simple steps. If you're facing a similar situation, you can refer to how to fix the iPhone power-off issue in this Mytour article, along with the common reasons leading to this problem.
Causes and Solutions for iPhone Freezing and Power-off Issues
1. Reasons Why Your iPhone Won't Power Off
There are various reasons why your iPhone may refuse to power off. Here are some common culprits:
- iPhone freezing or crashing due to software issues or overload from running multiple heavy apps at once.
- Full iPhone memory.
- Malfunctioning power button (side button).
- Damaged iPhone screen, unresponsive to touch.
2. Solutions to Fix the iPhone Power-off Issue
As mentioned by Mytour earlier, the iPhone screen freezing and refusing to power off can be caused by hardware or software glitches. Here are some methods you can consider to troubleshoot this issue:
2.1. Force Restart to Fix iPhone Power-off Issue
In cases where the iPhone is frozen or unresponsive, the cause of the power-off issue is likely a software malfunction. In such situations, you can force restart your iPhone to resolve this problem:
- For iPhone 14/13/12/11/XS/X/8/8 Plus, quickly press the volume up and volume down buttons, then hold the side button until the Apple logo appears, and the iPhone restarts.
- For iPhone 7/7 Plus, press and hold the volume down button and the side button simultaneously until the Apple logo appears, and the iPhone restarts.
- For iPhone 6 or older models, press and hold the Home button and the side button simultaneously until the Apple logo appears, and the iPhone restarts.
2.2. Backup and Restore iPhone Using iCloud
Restoring your iPhone using iCloud is an effective solution for the iPhone power-off issue. To restore your iPhone, you need to erase all data and content on your device. Here are the steps to restore your iPhone from an iCloud backup.
Step 1: Open the Settings app on your iPhone and select General Settings.
Step 2: Scroll down and choose Transfer or Reset iPhone => Reset.
Step 3: Select Reset All Settings and enter your iPhone password to confirm.
Step 4: Once the iPhone restoration process is complete, press the power button to turn on and set up your iPhone as usual. When you reach the SetUp iPhone step, choose Restore from iCloud Backup.
2.3. Restore iPhone Using iTunes
If restoring iPhone via iCloud is unsuccessful, you can try restoring it with iTunes. Remember to back up your iPhone data as the iTunes restore process will erase all your data. Here is a step-by-step guide on how to restore iPhone using iTunes:
- Download iTunes from this link.
Step 1: Open the iTunes software on your computer and connect your iPhone to the PC.
Step 2: Select your device when in iTunes. Choose Restore iPhone to restore your iPhone.
So, Mytour has just introduced you to some ways to fix the iPhone power-off issue. Hopefully, it will help you minimize the inconvenience when encountering the situation where the iPhone is frozen and won't power off. Additionally, readers can refer to some existing articles on Mytour to learn more about how to fix iPhone auto power-off issues.