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Using Facebook's two-factor authentication will allow you to increase security on your social media account. You can even prevent unauthorized logins without your consent. However, many people have encountered the issue of not receiving confirmation code from Facebook on mobile when using this feature to log into their Facebook accounts.
Resolving the issue of not receiving confirmation code from Facebook on mobile
To address the issue of not receiving confirmation code when logging into Facebook on your Android or iPhone, we have the following solutions:
1. Sending a text message to receive the confirmation code from Facebook on mobile
* For devices using Viettel Sim cards
For Viettel subscribers, you can easily resolve the issue of not receiving Facebook confirmation codes on your phone as follows:
- Compose a text message to receive Facebook confirmation:
+ Text format to receive Facebook confirmation: F1 send 9223 .
+ Message cost: 1000đ/ per message.
After composing the message and successfully sending it to the 9223 hotline, Facebook will verify your phone number and send a confirmation code for you to log into Facebook.
* For devices using Mobifone Sim cards
Similar to Viettel network, we can address this issue when using Mobifone sim cards as follows:
- Compose a text message to receive Facebook confirmation:
+ Text format to receive Facebook confirmation: FB send 32665 .
* For Vinaphone, Vietnamobile networks
If you are a subscriber of networks other than Viettel and Mobifone such as Vinaphone, Vietnamobile, you cannot apply the method of sending text messages to receive Facebook confirmation codes or fix the issue of not receiving confirmation codes from Facebook on your phone by composing text messages. In this case, you will need to apply the second option below.
2. Report your SMS issue to Facebook
This method helps Facebook address the issue of not receiving confirmation codes from Facebook on Android, iPhone devices, especially when you are a subscriber of Vinaphone, Vietnamobile networks.
Step 1 : Access the SMS issue reporting address to Facebook HERE.
Step 2 : After successfully accessing the above address, we will fill in the information as shown below.
Where :
+ Email : is the email address you used to register (link) with Facebook.
+ Mobile network provider : The name of the mobile network provider you are using.
+ Phone number : The phone number you will receive the confirmation code from Facebook on your phone.
+ Country : The country where you registered Facebook.
+ Select the 'Other' error notification category and enter the line of text 'I have requested confirmation code from facebook but I still have not received'.
Step 3 : After entering the information as shown above, we will press Send to report the issue of not receiving confirmation code from Facebook on the phone to the Facebook hotline.
Step 4 : Then, after about 5 to 10 minutes, the Facebook system will respond to your report and guide you through the steps to resolve the issue of not receiving confirmation code from Facebook on your phone.
Above is the article guiding you to troubleshoot the issue of not receiving confirmation code from Facebook on Android, iPhone devices, which many people encounter when using Facebook's two-factor authentication feature to log into their Facebook accounts.
In addition, after successfully logging into Facebook, you can follow the steps in the article change two-factor authentication phone number on Facebook to check and update the phone number that will receive the most accurate Facebook codes, minimizing the issue of not receiving confirmation codes from Facebook.
