Fixing the texting issue for hotline numbers

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Ngày cập nhật gần nhất: 15/4/2026

The texting issue for hotline numbers occurs when you try to message hotline numbers provided by the network carrier or short service numbers. Your phone displays an error message indicating the message couldn't be sent.

For many Android devices, particularly premium Samsung models, there's a feature called Premium SMS. With this feature, you can block sending text messages, prompting a notification every time you try to send a message to certain numbers, including hotline numbers.

To fix the texting issue for hotline numbers, follow these steps:

Step 1: When you encounter a similar error while texting, despite the fact that sending to this hotline number is free and you still have balance in your account.

Step 2: Go to Settings -> App Management -> Select All -> Find and select Messages.

Step 3: Find the Send Premium SMS option -> Select Always Allow. Then resend the SMS.

So we've guided you on how to fix the issue of being unable to text to hotline numbers on some high-end Android devices. Additionally, there's a cool and cute messaging interface-changing app on Android you should try out: GO SMS.

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