Buzz
Updating drivers is a crucial task for every computer, and keeping drivers up-to-date helps hardware and software work together more smoothly, enhancing the user experience. Updating drivers with DriverEasy is a popular trend among users due to its simplicity, user-friendly interface, and intelligent features.
If you haven't used Driver Easy and are unsure about which software is best for your personal needs, as there are many programs that support fast and professional driver updates, you can refer to the compiled top 10 latest driver update software that Mytour has introduced to its wide readership.
Returning to the main theme of this article, Mytour will guide you on how to fix the 'Unable to connect to the remote server' error when scanning and updating drivers.
Guide to Fix 'Unable to connect to the remote server' Error in Driver Easy
Check the ping
Step 1: Press the Windows + R key combination to open the Run dialog box.
Step 2: Type cmd and press OK.
Step 3: Enter the following command for checking:
Alternatively, you can copy and paste the command directly into cmd. If you're unsure how to paste a command into cmd, follow the instructions in the article on copying and pasting commands in cmd that Mytour has introduced.
“ping app1.drivereasy.com”
“ping app.drivereasy.com”
If both of the above ping commands can be executed successfully, the results will be returned as shown below.
On the contrary, if unsuccessful, the ping screen will immediately display an error message. In this case, the issue causing the 'Unable to connect to the remote server' error in Driver Easy may be related to network problems.
In this scenario, you should check your network connection and also close Driver Easy, then restart it once the Internet connection is stable.
Check via Internet Options in Internet Explorer
Sometimes, the issue lies in the computer's inability to automatically detect the network connection, leading to the inability to access the Driver Easy download server.
Step 1: Click the gear icon in the bottom right corner of the screen > select Internet Options. Alternatively, you can also click Tools on the toolbar > choose Internet Options.
Step 2: In the new dialog box, switch to the Connections tab >LAN settings.
Step 3: In LAN settings, check the box for Automatically detect settings and click the OK button.
Check antivirus/firewall/VPN
Sometimes, antivirus software, firewalls, and VPNs are the primary causes of disrupting the connection between Driver Easy and the driver download server. Therefore, you need to check if the services and applications are currently blocking the Driver Easy software.
For firewalls, if an issue is detected, follow the guide to turn off Windows Firewall on your computer to quickly stop firewall interference with your Driver Easy software. Similarly, if you are using Hotspot Shield, a VPN often used to access Facebook when blocked, you should also turn off the VPN on Hotspot Shield to regain access to the Driver Easy server.
Besides Driver Easy, another highly praised software for its automatic and professional driver download support is Driver Booster. Driver Booster is an automated program that scans and installs missing drivers on your computer. You can effortlessly scan, update, and install computer drivers automatically with Driver Booster through a few easily understandable steps.
Wishing you all success!
