Driver Easy is among the best driver-finding software for PCs and laptops today, trusted by many users. When using the software, you can easily locate all missing drivers, download drivers directly from the publisher's server, and utilize various tools to handle drivers.
The Driver Easy software is lightweight, allowing users to install it on their computers following the basic instructions provided by the publisher. After installation, updating drivers using Driver Easy for PCs and laptops should be done according to Mytour's guidelines to avoid downloading unnecessary drivers that may burden the system.
While downloading drivers, many users also express frustration encountering Timeout errors, making driver installation on their machines impossible.
Guide to Fix Timeout Error when Downloading Drivers in Driver Easy
Follow the three instructions below to understand the reasons and remedy the error on Driver Easy.
1. Check the ping
Step 1: Press the Windows + R key combination to open the Run dialog.
Step 2: Type
Step 3: If you are using the Driver Easy Professional version, you will type the following:
ping dow2.drivereasy.com
Then press Enter to initiate network pinging and check the feedback signals of the transmission path.
For users of the Driver Easy Free version, you need to type the following and press Enter to begin:
ping dow1.drivereasy.com
If the ping command does not run successfully and the screen displays an error message, the cause of the Timeout error when downloading drivers in Driver Easy may be a network connection issue. You should check the network cable and try again later.
2. Check Internet Explorer - IE (skip this step if you have uninstalled IE).
Step 1: Open Internet Explorer
Step 2: Click the Tools button at the top right of the Address bar and select Internet Options.
Step 3: In the Connections tab, press the LAN settings button.
Step 4: In Local Area Network (LAN) Settings, check the box for Automatically detect settings and press OK.
3. Check Antivirus / Firewall/VPN
Certain antivirus programs, firewalls, or VPNs may block the connection between Driver Easy and the driver download server.
If the cause is the firewall, antivirus software, or VPN, the only solution is to disable all of these programs and functionalities and try again.
In addition to the Timeout error, users also encounter the An Application error occurred... This error often appears when starting Driver Easy on the computer, mainly due to a software version conflict with the operating system. To fix the An Application error occurred, users will need to delete the entire software registry and reinstall it from scratch.
Wishing you success in resolving the issue!