Fixing Touch Screen Issues on Android Phones

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Android touch screen problems can disrupt the user experience significantly.

Ways to Fix Touch Screen Issues on Android Phones

Touch screen issues on Android phones can be quite inconvenient, even rendering your device unusable at times. However, you can troubleshoot some basic problems without having to take it to a repair shop.

Common touch screen issues on Android phones include unresponsiveness, inaccurate responses (like typing 'j' but getting 'b'), sluggishness, and various other abnormalities. When your Android phone's touch screen acts up, it can cause a lot of frustration.

Android touch screen problems can disrupt the user experience significantly.

Ways to Fix Touch Screen Issues on Android Phones

Reasons Behind Non-Responsive Touch Screens on Android Phones

Touch screen dysfunction on phones can stem from various causes. Here are the most common reasons why devices like Samsung, LG, Pixel, ZTE, etc., may become unresponsive.

Physical Damage: Touch screens can malfunction due to extreme temperatures, moisture, magnets, or static electricity.

Malicious Apps Affecting Performance: Some apps containing malicious software can damage phones, leading to unresponsive touch screens.

Android System Malfunction: Issues may arise after updating base software, flashing ROMs, etc.

Incorrect Settings: Restoring factory settings may be necessary to address the issue.

Touch Screen Not Responding: How to Fix?

If your touch screen is not physically damaged but suddenly stops responding, it could be due to a software issue causing touch screen errors on Samsung, Oppo, Zenfone, etc.

1. Restart Your Android Device

Before attempting any other troubleshooting procedures, restart your Android phone or tablet to address software glitches preventing the screen from functioning. To restart an Android device with an unresponsive touch screen, press and hold the power button until the screen goes black; after 1 minute or more, press the power button again to turn on the device.

In many cases, the touch screen will resume normal operation after restarting the device.

2. Remove Memory Card and SIM Card

Sometimes, the memory card or SIM card can cause the screen to freeze. Turn off the device, remove the back cover or open the memory card and SIM card slot on the device, then take out the memory card and SIM card. You can reinsert them and then restart to see if the issue disappears.

3. Enable Safe Mode on Your Device

Third-party apps can also cause touch screen issues on Android phones or tablets. When Safe Mode is activated, all third-party apps you've downloaded will be disabled. So, if the touch screen works fine in Safe Mode, you should uninstall some apps, especially those installed around the time the touch screen issue started occurring.

+ Turn off your Android device.

+ Press and hold the power button to restart your device.

+ When you see the logo of Samsung, LG, or other brands, release the power button and hold the volume down button.

+ Hold until the device restarts and Safe Mode appears in the bottom left corner.

If your touch screen is slow or unresponsive, you can also try enabling Safe Mode by:

+ Hold the power button until the options menu appears.

+ Press and power off.

When you see the prompt to restart the device in Safe Mode, press 'OK'.

4. Factory Reset Your Android Device

If the touch screen is completely unresponsive after trying all the methods above, you may need to perform a factory reset on your device. However, this means you will lose all data on your Android device, including downloaded apps, photos, messages, contacts, etc. Therefore, back up to your Google account before resetting to factory defaults.

Note: If the touch screen still does not respond even after performing a factory reset, please proceed to the physical damage repair methods in the following section.

5. Adjust Touch Screen on Android with Apps

There are apps available in the Google Play Store that can calibrate your phone/tablet touch screen and improve accuracy and responsiveness. These apps are particularly useful if your touch screen responds too slowly or inaccurately. Enter 'touch screen calibration' in the search bar on Google Play, and you will find quite a few results. Don't forget to read reviews carefully before downloading.

Touch Screen Physical Damage: How to Fix?

If your phone or tablet is dropped, smashed, water damaged, etc., the touch screen may be damaged and therefore stop functioning. Before replacing a new screen, try these free tips first.

1. Check the Touch Screen on Your Android Device

Checking the touch screen won't fix the issue, but it helps identify which area of the screen is actually damaged. To access the diagnostic tool, you need to enter a specific code when making a call. There are different codes for Android devices from different manufacturers, models, and OS versions. Here are some commonly used codes:

#7353#: Most Android smartphones, especially Samsung;

##3424##: Most HTC devices.

##7378423##: Most Sony Xperia smartphones.

#0*#: Motorola devices.

+ Dial the phone number.

+ Enter *#7353# (for Samsung devices) to access the diagnostic menu.

+ Select TSP Dot Mode or TSP Grid Mode, used to check the touch screen (TSP Dot Mode will display small dots when you touch the screen, while TSP Grid Mode allows you to check every position of the screen in the grid overlay).

2. Tap the Touch Screen

If the device is dropped or heavily impacted, the digitizer cable may loosen, causing the touch screen to become unresponsive. You can remedy this by tapping lightly on every corner of the touch screen several times. This method has been proven effective by many users.

Touch Screen Unresponsive: How to Recover Data?

Before backing up, install Broken Android Data Extraction on your PC to assist in recovering data (photos, contacts, messages, etc.) from a broken Android phone screen. Additionally, prepare a USB cable that can help connect the phone to the PC.

Steps to Recover Data When Touch Screen Is Unresponsive:

Step 1: Launch the program homepage and then switch to 'Broken Android Data Extraction.' Then click 'Start' to select the corresponding model for your device, e.g., S6, SM-G920F.

Step 2: Follow the instructions and put your Android phone into download mode. Once in download mode, the program will download the recovery package and repair the device.

Step 3: After the repair is complete, your phone's data will be scanned. Wait for a few minutes, and all existing data can be saved using the 'Restore' button.

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After trying all the above steps and your Android phone's touch screen issue persists, still not working properly, take the device to a store for inspection. If you're using a Samsung Note 8 with a touch screen problem, refer to the troubleshooting guide for Samsung Note 8 touch screen issues here.

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Frequently Asked Questions

What are the common reasons for touch screen issues on Android phones?

Common reasons for touch screen issues on Android phones include physical damage, such as extreme temperatures or moisture, malfunctioning apps, system updates, and incorrect settings. Identifying the specific cause is essential for effective troubleshooting.

How can I troubleshoot my Android phone if the touch screen is unresponsive?

If your Android phone's touch screen is unresponsive, start by restarting the device. Remove the memory and SIM cards, then check for third-party app issues by enabling Safe Mode. If problems persist, consider performing a factory reset after backing up your data.

Can a factory reset fix touch screen problems on Android devices?

Yes, a factory reset can fix touch screen problems on Android devices, but it erases all data. Ensure you back up your important information before proceeding. If issues remain, physical damage may be the cause.

What should I do if my touch screen is responding inaccurately?

If your touch screen is responding inaccurately, consider using calibration apps available on the Google Play Store. These apps help improve accuracy and responsiveness. Reading reviews before downloading is recommended to find reliable options.

Is it possible to recover data from an unresponsive touch screen on an Android phone?

Yes, it is possible to recover data from an unresponsive touch screen using tools like Broken Android Data Extraction. Connect the phone to a PC and follow the software instructions to retrieve your data safely.

How can I check if my Android phone's touch screen is physically damaged?

You can check for physical damage on your Android phone's touch screen by using diagnostic codes specific to your device. Dialing codes like *#7353# for Samsung can help access touch screen testing modes to identify any issues.