Fixing Viber Network Connectivity Issues on Wi-Fi and Mobile Data

Viber representatives have acknowledged the network connectivity issues, but as of now, there's no specific solution available. However, Mytour has researched and found a temporary workaround for resolving the Viber network connectivity problem on both iPhones and Android devices.

This isn't the only issue plaguing Viber. In fact, Mytour frequently receives inquiries from readers about the app's stability. However, users aren't overly concerned about Viber's glitches because the app consistently releases bug fixes. If Viber isn't solving your problems, you can rely on Mytour to handle it.

Guide to Fix Viber Network Issue on Android

1. Fixing Viber Network Issue on Wi-Fi

Step 1: For Android devices encountering Wi-Fi network issues with Viber, follow these steps. First, go to Settings > select Wi-Fi then choose the Wi-Fi network you're connected to.

Step 2: Here, simply change the DNS 1 and DNS2 to 8.8.8.8 respectively.

and 8.8.4.4 then press

OK, remember to switch to static IP first and you can rest assured when using this DNS because it's from Google themselves.

2. Fixing Viber Network Issue on 3G, 4G

For those using 3G or possibly 4G networks, follow the steps below to resolve the Viber network issue on 3G, 4G.

Step 1: Still in Settings > choose Mobile networks > and next is Network mode.

Step 2: Here, you can select 4G as preferred for some 4G devices or choose only 3G for devices that support maximum 3G network.

Guide to Fix Viber Network Issue on iPhone

1. Fixing Viber Network Issue on Wi-Fi

Step 1: Similar to Android devices when you need to access Settings > select Wi-Fi > and choose the Wi-Fi network you're using.

Step 2: Next, switch to the static section, where you need to fill in all the necessary details depending on what DHCP provides you. But remember the DNS should be 8.8.8.8,8.8.4.4 .

2. Fixing Viber Network Issue on 3G

Step 1: For 3G networks, it's the same. To fix the Viber network issue on 3G, tap on Mobile data > select Mobile data options.

Step 2: Here, further select Voice > and choose LTE or 3G to resolve the Viber network issue on 3G.

With the method above, you can temporarily fix the Viber network issue on Wi-Fi, 3G on Android and iPhone. Users still have to wait for official information as well as the latest patch from Viber to thoroughly resolve the issue.

Another issue regarding Viber, this past week, many readers asked Mytour about the problem of not wanting to appear online when logging into Viber but still being able to use it. We understand this is the Hide Viber nickname feature when chatting online to protect privacy. Mytour also has this guide, and if necessary, you can refer to how to hide Viber nickname here, the guide will help you hide online status when chatting.

After researching the causes, how to fix the Viber network issue on Wi-Fi, 3G, if you still haven't resolved the connection issue on your Viber account, readers can refer to more ways to fix Viber no Internet connection error from us. Hopefully, these tips and tricks are helpful to you, helping you use the Viber app safely, conveniently, and effectively.