Fixing Viber Ringing Issue and Notification Troubles

The Viber not ringing or notifying issue may be due to your phone being on silent mode, the app's notification settings being turned off, or a phone malfunction. To resolve this Viber issue, you can follow the steps recommended by Mytour below.

Guidelines for fixing Viber not ringing during incoming calls

Fixing Viber Ringing and Notification Issues

1. Viber not ringing due to silent mode

You might not have noticed, but Viber not ringing could be because you have turned off the sound on your phone.

- On iPhone: Simply slide the Ring/Silent switch on the left side of your iPhone to enable ringing.
- On Android: Swipe down from the top edge of the screen and disable the mute option.

2. Viber not ringing due to Do Not Disturb mode

The Do Not Disturb mode silences calls and notifications. So, when Viber doesn't ring during incoming calls, you may have activated this mode. Check as follows:

- On iPhone, go to Settings > Do Not Disturb and disable this option. Alternatively, you can open the control center and turn off Do Not Disturb mode (crescent moon icon).

- On Android, navigate to Settings > Sound & Vibration > Silent/Do Not Disturb (DND) and turn off Do Not Disturb mode. Alternatively, you can pull down the Notify bar and disable the Do Not Disturb mode. Note that the steps may vary slightly on different Android phone models. In this article, Mytour is using a Xiaomi phone.

3. Viber not ringing due to disabling notification settings on the phone

You can find notification settings for each installed app on Android and iPhone in Settings. When encountering Viber not ringing or notifying issues, check these settings to ensure that Viber is allowed to send notifications. Here are the steps:

* For iPhone:

Step 1: Go to Settings, scroll down the list, and select Viber.

Step 2: Next, in the Notifications section, turn on Allow Notifications.

Step 3: Check the options for Lock Screen, Notification Center, and Banners, and enable Sounds and Badges.

* For Android devices

Step 1: Go to Settings > Apps & Notifications or Apps, depending on the Android phone model, and select Viber from the list of installed apps.
Step 2: Then, press Notifications. If All Viber Notifications is turned off, activate it.

If you've checked sound and notification settings on your phone and still experience no ringing during Viber calls, the issue might be due to software conflicts or a faulty Viber app. In this case, continue with the measures outlined below.

4. Restart your phone

Typically, phone issues, especially software-related problems, are effectively resolved by restarting the device. Therefore, give this method a try after checking the settings in the previous steps.

5. Update or Reinstall Viber

If the issue stems from the app itself, and many users are facing the same problem, developers are likely to release an update to address it. Check the App Store or Play Store for any new updates. If available, update immediately. If not, uninstall Viber and reinstall the app using the link below:

*Android: Download Viber for Android
*iOS: Download Viber for iPhone

Commonly, issues related to notification sounds and Viber call sounds are tied to settings. Therefore, thoroughly check the sound and volume settings on your phone before attempting other troubleshooting steps.