Despite Zalo being widely loved and chosen by many users, errors on the Zalo app for Android and iPhone can impede users from using the app. This article on fixing Zalo errors 112, 502, 506, 704 will help users overcome these issues on Zalo for Android, iPhone, and other devices.
Guide to Fixing Zalo Errors 112, 502, 506, 704 on Android, iPhone
Exploring ways to fix Zalo errors 112, 502, 506, 704 on Android, iPhone.
* Zalo Error 112
- Error Cause : Zalo Error 112 often occurs due to using outdated versions of the Zalo app on your phone, which are no longer suitable or supported for login, as well as conflicts between the Zalo version and your device.
- Error Resolution :
To address this error, fixing Zalo Error 112, we can delete the old Zalo app on our device and proceed to download and install the latest updated version here:
Download the Zalo app for Android here: Download Zalo for Android.
Download the Zalo app for iPhone here: Download Zalo for iPhone.
* Zalo Error 502
- Troubleshooting Method : To fix Zalo Error 502, access the time system on your device and update the date and time as follows:
+ For Android Devices :
Press Settings and select Date & Time as shown below:
Here, input the correct time on your device and mark the checkbox for Set Time Automatic.
+ For iPhone Devices:
To set the time on your iPhone, go to Settings, then select General, and tap on Date & Time.
Here, adjust the time similar to Android devices and select Set Automatically to confirm.
* Zalo Error 506
- Error Cause : Unlike the aforementioned Zalo errors 112, 502, Zalo Error 506 prevents users not only from logging into Zalo but also from performing messaging operations such as sending text messages, images, or voice notes to friends. The cause is likely due to network connectivity issues with your device's Wi-Fi, 3G, or 4G, alongside insufficient device memory to download images.
- Troubleshooting Method : To fix Zalo Error 506, follow these steps:
+ Ensure there are no network connectivity issues with your device's Wi-Fi, 3G, or 4G connections.
+ Free up your phone's memory to download additional multimedia messages.
If you're using Android devices, you can refer to methods for freeing up memory in the article on Android Memory Management.
If you're using iPhone devices, you can review the guide on freeing up iPhone memory in the article on iPhone Memory Management.
* Zalo Error 704
- Error Cause : Zalo Error 704 occurs when Android or iPhone devices encounter severe network connectivity issues via Wi-Fi, 3G, or 4G connections, causing network congestion and preventing Zalo login.
- Troubleshooting Method : To address Zalo Error 704 on phones, follow these steps:
+ If you're using Wi-Fi: Make sure to check if your device's Wi-Fi connection is stable or not.
+ If you're using 3G, 4G: Verify if your data plan subscription has enough data allowance to log in and use Zalo.
+ Set up DNS on your device:
For Android devices, you can review the steps to change DNS on your phone in the article on Changing DNS on Android.
For iPhone 7, 7 Plus, 6s, 6s Plus, 6, 5s, 5, 4s users, you can follow the steps to change DNS in the guide on Changing DNS on iPhone.
Above is the article compiling common Zalo errors 112, 502, 506, 704, which often disrupt your smooth Zalo usage, causing frustration. We hope you have been able to resolve them and continue logging into this useful app.
https://Mytour.vn/fixing-zalo-call-reception-issues-18551n.aspx
If you're experiencing issues with not receiving calls on Zalo while using the free calling feature, this article on troubleshooting Zalo call reception issues will help you resolve this problem on your device.