Fixing Zalo Installation Issue on Android, iPhone

Zalo is currently the most popular social networking, messaging, and video calling app in Vietnam. It is free to use, with a user-friendly interface and easy-to-use functions. However, the inability to install Zalo on mobile phones has caused inconvenience for some users. This app is widely used in education, work, and daily communication.

Causes and solutions for unable to install Zalo on mobile phones

Fixing Zalo Installation Issue on Android, iPhone

1. Restart Your Phone

At times during usage, your Android or iPhone might encounter system conflicts or software clashes. This could be the reason for the issue you're facing.

Fix:

+ A quick fix for this situation is to power off your device, wait for a while, and then restart it. You'll be surprised at the result with this simple method.

2. Check Network Connection

Cause:

Poor network transmission and slow speed are among the main reasons for the issue of being unable to install Zalo on your phone. The symptoms of this situation include downloads stopping abruptly at 10%, 30%, 50%, etc., and failing to proceed further.

Fix:

+ Check the internet speed on your phone with the Speedtest app.

- Download link for Speedtest for Android
- Download link for Speedtest for iPhone

+ Switch to a different network access point if the current transmission speed is too slow. Or change the internet connection method: If you're using WiFi, switch to mobile data 3G/4G mode and vice versa.

3. Clear Phone Memory

Cause:

Excessive memory usage on Android and iPhone devices may prevent you from installing additional applications. Despite Zalo being a lightweight messaging app, insufficient available storage space on your device will hinder the installation of Zalo.

Fix:

+ Delete or uninstall unnecessary apps and games from your device.
+ Remove photos and videos from your gallery if they are not important or necessary.
+ Clear junk files left over from downloads or app removals. You can refer to how to delete junk files on your phone using NoxCleaner here.

4. Upgrade Operating System Version

Nguyên nhân:

Sử dụng hệ điều hành phiên bản Android hoặc iOS quá cũ sẽ không thể tương thích với ứng dụng Zalo ở thời điểm hiện tại do đó dẫn đến việc bạn không thể cài đặt được Zalo trên điện thoại đang sử dụng.

Khắc phục:

+ Cập nhật hệ điều hành lên phiên bản mới. Ứng dụng Zalo hiện tại yêu cầu các thiết bị: iPhone chạy phiên bản iOS tối thiểu từ 9.0 hoặc mới hơn. Đối với Android: Tùy vào điện thoại nhưng ưu tiên những thiết bị chạy các phiên bản Android mới.

5. Download Original Version

Cause:

If you download Zalo from third-party app stores or APK files, you may encounter issues installing it on your phone. The reason is that these apps are not verified and may have been altered, with unfamiliar files, data, or unknown content added inside the app. This can lead to app errors or conflicts.

Fix:

+ Download and install Zalo from the official store on your phone. For Android, it's Google Play Store, and for iPhone, it's the App Store.

- Download link for Zalo for Android
- Download link for Zalo for iPhone

https://Mytour.vn/cach-sua-loi-khong-cai-duoc-zalo-tren-dien-thoai-android-iphone-26729n.aspx
This is a compilation of ways to fix Zalo installation issues on Android and iPhone that Mytour.vn wants to guide and share with you. For those who don't know how to install it, check out the installation guide for Zalo on your phone here.