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Previously, Mytour.vn explored ways to fix Zalo video call errors, another frustrating issue for Zalo users. In this article, Mytour.vn continues to explore how to fix Zalo message and image sending errors.
Guide to fixing Zalo message and image sending errors
To resolve the issue of Zalo not sending message and images, we have the following options:
1. Activate Photo and SMS access mode on Zalo
The first method to fix the issue of Zalo not sending image messages on your mobile device is to check and activate photo and SMS access mode on Zalo, which can be done as follows:
- For Android devices
Step 1: Access the Settings app from the App Menu. Here, select Apps.
Then, search for and select Zalo app to fix Zalo messaging and photo sending issues.
Step 2: Next, navigate to the Permissions section to configure photo and SMS access mode on Zalo.
Here, you will sequentially activate the Memory, SMS features to fix Zalo's inability to send image messages.
- For iPhone devices
To fix the issue of iPhone not sending messages or images on Zalo, follow these steps:
Continue accessing the Settings app from the main screen menu on your device, then select Zalo app from the list of apps below.
Next, choose the Image icon and select Read and Write feature to address and fix Zalo's messaging and photo sending errors.
Then, revisit the Zalo app and check whether we have successfully resolved the issue of Zalo not sending messages or images.
2. Check Internet connection signal
Next, you need to verify whether the reason for Zalo's failure to send messages or images is due to unstable network signals that your device is currently using or not.
- For Wi-Fi networks
You need to check whether the Wi-Fi network you are using has Internet access, the Wi-Fi connection password is correct. Or you may need to choose to connect to a more stable Wi-Fi network to send image messages on Zalo without errors.
- For mobile data networks
If you encounter Zalo's inability to send image messages while using 3G, 4G, the cause of this issue may likely stem from your usage of limited data packages, and when you have used up the free data quota, the system will automatically disconnect the mobile data network on your subscription.
What you need to do right now is to check whether your mobile data plan has run out of free data and reactivate 3G, 4G to resolve this issue on your device.
3. Update to the latest version of Zalo app
And finally, you can choose to uninstall and reinstall the latest version of the Zalo app to thoroughly fix the issue of Zalo not sending messages or images on your device.
Download the latest Zalo app for Android here: Download Zalo for Android.
Download the latest Zalo app for iPhone here: Download Zalo for iPhone.
Additionally, you can also enjoy many new features after updating to the latest version of Zalo on your device.
https://Mytour.vn/fixing-zalo-error-not-sending-messages-images-22575n.aspx
So, we've just explored various ways to fix the issue of Zalo not sending messages or images, which many people have been searching for and asking Mytour.vn for help with. Additionally, you can try restarting your Android or iPhone device to see if the Zalo error of not sending messages or images is caused by a conflict with some other app, which might be resolved simply by restarting your device.
