Buzz
Users often encounter Zalo not playing voice messages issue originating from the app. Not all users experience this problem, but you should apply some Mytour tricks below to resolve this annoying problem on the Zalo chat app.
Tips for using Zalo to fix not playing voice messages
Guide to Fix Zalo Voice Message Not Playing Issue
1. Check Your Phone's Speaker
If the external speaker on your phone is damaged, then it's obvious that you won't hear Zalo voice messages. Therefore, you need to check your phone's speaker, turn up the volume to the maximum, and play any video on YouTube to see if the phone speaker is working fine. If not, you should take your phone to reputable repair centers.
2. Restart Your Phone
Sometimes, while using your phone, opening multiple apps at the same time may cause your device to encounter issues. Restarting your phone is definitely the first method users often think of. Similarly, for Zalo not playing voice messages issue, you should reset your device, free up memory to bring your phone back to its best state.
3. Update Zalo to the Latest Version
As you may know, Zalo is the most popular messaging app with a large user base and is constantly growing every day. To improve or fix Zalo issues like not playing voice messages, developers often release new versions. Your current version might be outdated, so click the link below to update Zalo.
- Download Zalo for Android
- Download Zalo for iPhone
4. Reinstall the Zalo App
If you have tried restarting your phone, updating to the latest version, and the issue of Zalo not playing voice messages persists, Mytour recommends you to uninstall the Zalo app completely (remove Zalo installation) and reinstall it from scratch. When booting up for the first time, remember to grant permissions for device access on your phone.
We hope that with the above tricks to fix Zalo not playing voice messages, you will no longer be bothered by this issue. If you need further assistance, please leave a comment below, and we will answer all your questions.
- Reference: How to Fix Zalo Not Ringing When Receiving Calls
