Grabbike Hotline, Motorbike Taxi Booking, and Delivery

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Grabbike phone number for ride booking, complaints, and inquiries

Grabbike hotline for ride booking and delivery

How to Call Grab Hotline for Free Through the App

1. Grabbike Hotline for Customers

2. Grabbike Hotline for Driver Partners

3. GrabBike Price List in Hanoi and Ho Chi Minh City

The inception of Grabbike's hotline aims to provide swift and timely assistance to customers. For any inquiries, complaints, or service needs, feel free to contact this Grabbike hotline.

Follow these steps:

- Learn about Grab's hotline
- Grabbike fare chart

In need of the contact number for Grabbike's hotline to book rides or address service-related queries with Grab? By utilizing the convenient calling feature within the Grab app, you can directly contact Grab's Customer Support team and resolve your issues.

Grabbike phone number for ride booking, complaints, and inquiries

Article Contents:
1. Grabbike hotline for customers.
2. Grabbike hotline for driver partners.
3. GrabBike pricing in Hanoi and Ho Chi Minh City.

Grabbike hotline for ride booking and delivery

Customer Support Hotline for Grab:

- Grab hotline in Hanoi: 024 7108 7108

- Grab hotline in Ho Chi Minh City and Da Nang: 028 7108 7108

Note: Starting from 17/08/2020, Grab's hotline has officially ceased customer/driver support through the dedicated hotline numbers. To contact Grab, users are advised to utilize the 'Help Center' feature on the Grab app or GrabDriver. To avoid scams or fraud, please contact Grab's hotline directly through the Help Center on the Grab app.

How to Call Grab Hotline for Free Through the App

1. Grabbike Hotline for Customers

As mentioned earlier, currently, users can only contact Grabbike's hotline through the Grab app on their phones. With the customer and partner identification feature via the Pin code, reaching Grab's official hotline becomes simpler, more convenient, and minimizes the risk of dialing a fraudulent number. You can contact the Grabbike hotline to learn more about registering for GrabBike or any other inquiries.

Details of the steps to contact Grabbike are as follows:

Step 1: Log in to the Grab app on your phone using your username and password.

If you're using a smartphone, download Grabbike to your device. Grabbike supports both Android and iOS operating systems. You can download Grabbike here.

- Download Grabbike for Android device: Download Grabbike for Android
- Download Grabbike for iOS device: Download Grabbike for iPhone

Step 2: On the Grab main screen, press 'account' in the bottom right corner. Next, select 'help center'

Step 3: In the Help Center interface, scroll down and select 'call Grab/Moca'. At this point, Grab will display a random pin code to verify the user's identity. To proceed, press 'Call'

Step 4: Choose your preferred calling method and make a call to the Grabbike hotline to get your queries answered.

2. Grabbike Hotline for Driver Partners

For all driver partners in Hanoi, Ho Chi Minh City, and Da Nang, Grab's hotline has discontinued using 028.7108.7108. Therefore, to contact the Grab hotline for driver support, driver partners can follow the instructions below.

Calling Grab during your journey:

Important Note:
- Before contacting, make sure to park in a safe location.
- Use the phone number registered with Grab.
- Access the Call Grab feature in the Help section.

- Step 1: Tap see more in the bottom right corner of the screen (Image 1). Click on the question mark icon in the top right corner of the screen (Image 2).

- Step 2: Press 'Call Grab' at the bottom of the screen (Image 3).

3. GrabBike Price List in Hanoi and Ho Chi Minh City

The price list below is updated based on GrabBike's published fares, including two service types: GrabBike and GrabBike Premium. Fares may change over time or as per agreements with drivers.

Of course, using the Grabbike hotline for booking a taxi or motorbike taxi is only for those who don't use smartphones or encounter issues preventing them from booking a Grab ride through the app. If you use a smartphone, booking a ride through the Grab app provides transparency in fare, distance, and helps locate the nearest Grab driver.

When participating in transportation with Grab, users should familiarize themselves with GrabBike fares and Grab promo codes. Knowing GrabBike fares will make it easier for you to calculate your travel expenses. Additionally, GrabBike fares and promo codes offer various discounts. If you diligently enter Grab promo codes, your transportation costs can significantly decrease, and there are even codes that support users in moving with Grab for free.

The content is developed by the Mytour team with the aim of customer care and solely to inspire travel experiences. We do not take responsibility for or provide advice for other purposes.

If you find this article inappropriate or containing errors, please contact us via email at [email protected]

Frequently Asked Questions

How can I contact Grabbike's hotline for assistance with my ride?

To contact Grabbike's hotline for assistance, you must use the Grab app. Log in, access the Help Center, and select the option to call Grab/Moca. Follow the prompts to ensure a secure connection.

What should I do if I encounter issues booking a ride on Grabbike?

If you encounter issues booking a ride on Grabbike, first ensure that you are using the Grab app correctly. If problems persist, use the Help Center feature to contact customer support directly for assistance.

Is there a specific number for Grabbike customer support in Hanoi?

No, as of August 17, 2020, Grabbike no longer has a dedicated customer support hotline. Users are encouraged to utilize the Help Center feature in the Grab app to reach customer support.

What steps should I follow to call the Grabbike hotline through the app?

To call the Grabbike hotline through the app, log into the Grab app, go to 'Help Center,' and select 'call Grab/Moca.' A pin code will appear for verification before making the call.

Are there any fare discounts available for using Grabbike services?

Yes, Grabbike offers various promo codes that users can apply to reduce their transportation costs. Familiarizing yourself with these codes can help you save money when using Grabbike services.