
Have you ever faced the dilemma of accidentally deleting crucial Zalo messages and not knowing how to retrieve them? Fret not, this Mytour article is here to guide you on
1. Guide on recovering Zalo messages
For mobile devices
Firstly, take note that recovering Zalo messages can only be done if you have backed up your messages.
Step 1: On your phone, open the pre-installed Zalo app. On the Zalo home page, find and select the Personal section at the bottom right corner of the screen.


To restore messages on your computer, you first need to back them up.
Step 1: Click the gear icon, select Storage, then Export Data.

Step 2: A dialogue will open; click the green data export command.

Step 3: Wait for the system to complete data export, then click Close once the download is finished.
Now that your messages are backed up, follow these steps to restore them on Zalo:
Step 1: Log in to your Zalo account on the desktop application.
Step 2: Click on the Settings icon at the bottom right of the screen and select 'Storage.' Then, choose 'Import Data.'

Step 3: A window for importing messages and media will appear. Click on 'File' to open the file window. Select the Zalo backup file and click 'Open' to import the data.
Step 4: The data upload process is complete. Choose 'Close' to finish the process of restoring Zalo messages on your computer.
Above is the guide on how to recover Zalo messages. Save it for reference and application. Don't forget to follow Media Mart for quick updates on the most useful information.
