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Bamboo Airways Airport Procedures
Bamboo Airways Check-in Methods Include:
Check-In at the Counter
It is advisable to arrive at the airport approximately 2 hours before domestic flights and 3 hours before international flights. The check-in counter closes 60 minutes before departure; arriving late may result in ticket cancellation. You need to present your flight ticket (code or paper ticket) to Bamboo Airways security for verification. Checking in at the counter is convenient for early airport arrivals, simple, and suitable for passengers with ample time. The downside is the time-consuming nature of counter check-in.
Counter Check-In Procedure
Online Check-In Procedure
You can also opt for online check-in with Bamboo Airways, applicable only at Noi Bai Airport (Hanoi), Da Nang Airport (Da Nang), and Tan Son Nhat Airport (Ho Chi Minh City). This method saves you from waiting in lines at the airport. However, it is not available at smaller airports.
Check-In at Bamboo Airways Kiosks
When flying with Bamboo Airways, you can also check in at kiosks, saving time and avoiding long queues, which is convenient for passengers traveling with young children. For international flights, additional departure procedures are required. At the departure counter, staff will check your passport and visa.
Security check at the gate
Once you have completed the check-in process, you will proceed to the security gate. Here, Bamboo Airways staff will check for explosives, weapons, liquids, etc., to ensure flight safety. In this area, you will place your luggage and remove shoes, hats to pass through the scanning machine. To avoid complications during the security check, refrain from carrying prohibited items. Typically, the security check counter is located adjacent to the left side of the gate check-in counter, where you can easily find it or ask airline staff for assistance.
Move to the Bamboo Airways boarding gate/lounge
Next, you will proceed to the airport lounge to await your flight's departure. Depending on the distance to the lounge, you may either take an airport shuttle or walk. At the lounge, you can relax, purchase snacks, or entertain yourself. Pay attention to announcements or information on the electronic board for flight times. Avoid straying too far, as approximately 30 minutes before departure, airline staff will call passengers to board the plane. If you arrive late, you will not be allowed to board. For passengers with first-class or business-class tickets, there is a designated lounge area.
Move to the Bamboo Airways lounge.
Board the Bamboo Airways flight.
Depending on the airport, you may reach the airplane by shuttle, walking, or using an airbridge. When called to board, present your boarding pass to the airline staff, who will provide you with a part of the boarding pass indicating your seat number. Once on board, locate your assigned seat according to your ticket. Seat numbers on airplanes are typically marked as 33B, where 33 represents the row and B indicates the seat position within the row. Flight attendants will guide you to your seat and aisle. If you have a jacket, you may ask the flight attendant to hold it for you to prevent wrinkles.
Place your luggage in the overhead compartment above your head and securely fasten it. Then, fasten your seatbelt, turn off your phone, and listen attentively to the airline staff as they provide information about the flight. The aircraft will then take off.
Board the aircraft and await the departure time.
Some pointers when flying with Bamboo Airways
Here are some tips to consider when booking flights with Bamboo Airways and using Tre Viet airlines that you should look into:
- When boarding the aircraft, maintain order, avoid speaking loudly, and refrain from unnecessary movement.
- Ensure to fasten the seatbelt carefully according to the instructions in the booklet located in front of the seat.
- Do not move around when the aircraft is taking off or landing.
- Handle tickets and baggage claim receipts with care to prevent difficulties in case of lost luggage.
- If you feel cold during the flight, you can ask the flight attendant for a blanket.
- For long flights, you can walk around a bit to avoid fatigue.
- The time frame for online check-in with Bamboo Airways is from 24 minutes to 1 hour before the scheduled departure time.
- Some cases where online check-in is not available for Bamboo Airways include: Passengers with special service requests, passengers who have been deported or refused service, groups of more than 9 passengers in a single booking, passengers traveling with pregnant women or infants.
>> Explore more about Booking Cheap Bamboo Airways Flights.
Here's the complete guide to the procedures, step-by-step instructions when flying with Bamboo Airways. If you're a first-time flyer, understanding the check-in procedures and necessary steps will help you feel more confident and save time efficiently.
Nguyen Nga
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