In the past, standardizing SIM information as the rightful owner was entirely voluntary, without coercion, when issues like spam sims and harassing scam calls were less prevalent. However, since March 31st, the government has been stricter on this matter, swiftly shutting down sims if the switch to authentic SIMs isn't made. If you've purchased a SIM from private sources with unclear origins, check your phone number and promptly switch to an authentic SIM.
Ways to Check Viettel, Mobifone, Vina, Vietnamobile Phone Numbers
I. Guide to Checking Your Own Phone Number
1. Call or Message Another Phone Number
- Calling or messaging another phone number is the simplest and most straightforward way to view your own phone number. No need to remember USSD codes for lookup or contact network hotlines. Just dial or message any number in your contacts, and you'll know your own phone number.
2. Check Phone Number via USSD Code
- Each network provider has a unique USSD code for checking phone numbers. Users can send a text using the syntax below to quickly retrieve information about their current subscription.
+ Verify Viettel Phone Number: Dial *101#
+ Verify Mobi Phone Number: Dial *0#
+ Verify Vina Phone Number: Dial *110#
+ Verify Vietnamobile Phone Number: Dial *123#
3. Contact Customer Care Hotline
Directly calling the customer care hotline is also a way for you to verify your phone number. Network staff will address all user queries and difficulties related to the network and subscription information.
- Viettel Network:
+ Customer Support Hotline: 1800 8098 or 198
+ Product and Service Information Hotline: 197
- Vinaphone Network:
+ Dial 900, press 4 for prepaid subscribers
+ Customer Care Hotline: 9191 or 1800 1091
- Mobifone Network:
+ Dial 900, press 4
+ Mobifone Customer Care Hotline: 9090 (charged at 200đ/minute for prepaid subscribers and free for postpaid subscribers)
- Vietnamobile Network:
+ Customer Care Hotline: 123
+ Service Care Hotline: 789
II. Checking Phone Number Ownership Across Networks
1. Verify Viettel SIM Ownership via SMS
- Checking subscriber information via SMS is a simple method that anyone can perform at home with a 100% success rate.
- The syntax for checking the rightful phone number applies to all networks: TTTB send to 1414
2. Verify Phone Number Ownership via Official Network App
The official network app is where you can register and check the services of your current subscription, including verifying phone number ownership. Simply download the app to your device and register your account using your current phone number. Then, viewing detailed account information through the app will reveal whether your phone number is registered as the rightful owner.
- MyViettel App by Viettel Network:
+ Download link for Android version: My Viettel for Android
+ Download link for iOS version: My Viettel for iPhone
- My Mobifone App by Mobifone Network:
+ Download link for Android version: My Mobifone for Android
+ Download link for iOS version: My Mobifone for iPhone
3. Contact Customer Support Hotline
- If unable to verify phone number ownership using the above 2 methods, readers can seek assistance from the Customer Care department by directly contacting the network's hotline number listed in section I- Checking Your Own Phone Number under Contact Customer Care Hotline.
https://Mytour.vn/cach-kiem-tra-so-dien-thoai-32136n.aspx
After verification, if the phone number is not standardized, immediately visit the nearest network branch to register for an authentic Vina sim card. Wish you successful registration!
