Buzz
Instead of letting deposits at ACB bank automatically renew into new terms, you can proactively close your deposit account (close savings account) when due using the 'close fixed-term deposit account' utility on ACB bank's electronic banking system or close it directly at ACB bank's transaction counter.
Guide on how to close fixed-term deposit accounts at ACB bank on the ACB online system.
How to close fixed-term deposit accounts at ACB bank.
Method 1: Close the deposit at ACB bank's transaction counter.
On the maturity date of the savings book, bring your ID card and savings book to the ACB transaction counter for assistance in closing the savings book.
Note: ACB bank's working hours usually start from 8:00 in the morning and end at 16:30 in the afternoon, with a lunch break of 1 hour and 30 minutes. Therefore, to ensure a smooth savings book closure process, you should actively visit during these hours.
Method 2: Close fixed-term deposits on the ACB online system.
Requirements
+ Possess a payment deposit account at ACB bank.
+ Have opened a fixed-term deposit account at ACB bank.
+ Have registered to use ACB bank's internet banking service (If not registered, you can refer to how to register for ACB Internet Banking here)
Implementation Steps
Step 1: Access the ACB electronic banking system, enter your name, password, input the confirmation code to log in to the system
Step 2: In the 'deposit' category on the left menu, select 'fixed-term deposit', choose 'close account'
Step 3: At the fixed-term deposit closure interface, select the fixed-term deposit account you want to close, choose the payment deposit account number to receive the transferred money from the fixed-term deposit account, select the confirmation code receiving method, and press 'agree'.
Step 4: Verify the information of the fixed-term deposit closure transaction, enter the password, confirmation code, and press 'agree'
Step 5: Screen notification of the completion of the account closure process
Closing a fixed-term deposit account at ACB bank is a simple way to automatically close your savings account (both principal + interest) to a payment deposit account for spending without continuing to deposit savings into subsequent cycles.
If you do not want to close your fixed-term deposit savings account to an ACB payment deposit account for use, you can use the update fixed-term deposit renewal instruction feature on the ACB online system to choose various renewal methods for your account.
