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Zoom errors 5000, 5003, 5004, 104101-104118 indicate your computer fails to connect to Zoom servers. It could be due to installed programs on your device blocking the connection, or your network settings not allowing connection to Zoom servers. Regardless of the cause, Mytour offers some effective ways to fix errors 5000, 5003, 5004, 104101-104118 on Zoom for you to apply.
Most Effective Ways to Resolve Error Codes 5003, 5000, 5004,... on Zoom
1. Check Internet Connection.
2. Disable all background programs.
3. Turn off antivirus and firewall software.
4. Add Zoom.us to your list of trusted websites.
5. Disable proxy server.
6. Update Zoom to the latest version.
How to Fix Zoom Errors 5000, 5003, 5004, 104101-104118...
1. Check Internet Connection
Firstly, ensure your modem/router is functioning properly. Also, check for any other devices that might be interfering with your router. If you're using an older router model, it may be time to upgrade.
On the other hand, if you're experiencing bandwidth issues, switch from Wi-Fi to Ethernet connection. If not possible, navigate to your router settings and enable a different Wi-Fi channel. Ensure you're not in a Wi-Fi dead zone. Also, remember to disconnect all other devices using the network. Weak, unstable networks can also prevent your computer from connecting to Zoom servers.
2. Disable all background programs
Background programs and processes running in the background can hinder your computer from connecting to Zoom servers. Therefore, close all background programs including Zoom. To do this, follow these steps:
Step 1: Right-click on the Task Bar or the taskbar and select Task Manager.
Step 2: Click on each program and then click the End task button, or right-click on each program and select End task.
Finally, reopen Zoom and check if the 5000, 5003, 5004, 104101-104118... errors on Zoom have been resolved. If not, continue implementing the troubleshooting steps below.
3. Disable antivirus and firewall software
Firewall or antivirus software may prevent your computer from connecting to Zoom servers. The quickest way to check is to disable the firewall and antivirus software. If the error disappears afterward, it's clear that your antivirus/firewall program is the culprit.
- Learn more: How to disable Windows Defender on Windows 10
To disable the firewall on Windows 10, follow these steps:
Step 1: Enter the keyword Windows Defender Firewall in Windows Search and click on the corresponding search result.
Step 2: Select Turn Windows Defender Firewall on or off in the left-hand panel.
Step 3: Then, check Turn off Windows Defender Firewall (not recommended) in Private network settings and Turn off Windows Defender Firewall (not recommended) in Public network settings. Finally, click OK to save the changes.
4. Add Zoom.us to your list of trusted websites
Marking Zoom as a trusted and safe website in your Internet settings can also resolve the issue. Here's how:
Step 1: Enter the keyword Internet Options in Windows Search and click on the corresponding search result.
Step 2: Click on the Security > Trusted Sites > Sites tab.
Step 3: In the Add this website to the zone field, enter https://zoom.us and click on the Add button next to it.
5. Disable Proxy Server
Similar to firewall and antivirus software, the proxy server can also be the culprit behind Zoom errors 5000, 5003, 5004, 104101-104118... You can try disabling the proxy server to check if it's the cause by entering the keyword Proxy into Windows Search and clicking on the Proxy settings option from the search results. Then, disable the Use a Proxy Server setting.
6. Update Zoom to the Latest Version
If you haven't updated Zoom in a while, you should check for available updates and proceed to update Zoom immediately. New Zoom updates often bring new features, improvements, and bug fixes. Therefore, you should update Zoom as soon as an update is available.
- Read More: How to Update Zoom
The article has guided you on how to fix errors 5000, 5003, 5004, 104101-104118... on Zoom. You should apply the above measures step by step to troubleshoot the issue. If the problem persists, you need to contact the Zoom support center and report the issue you are experiencing to receive assistance.
