Guide to Recovering Misplaced Ticketmaster Tickets

Attending a concert, sports event, or theater show promises enjoyment. However, losing your Ticketmaster tickets beforehand can be distressing. Fortunately, Ticketmaster offers straightforward solutions for retrieving lost tickets. If you've opted for print-at-home tickets, reprinting is usually hassle-free -- unless you suspect theft. In cases of missing hard copy tickets, reaching out to Ticketmaster for reissuance is necessary. If you've misplaced the email containing tickets transferred by a friend, your friend can easily cancel the transaction and resend the tickets.

Report theft to Ticketmaster support. If you suspect theft of your print-at-home tickets, contact Ticketmaster’s fan support. They'll provide you with new tickets featuring a fresh barcode to ensure only the newly issued tickets are valid.

• If your tickets were simply misplaced at home, there's no need to contact Ticketmaster.
• You can locate the relevant contact information to email or call fan support on the Contact Us page at [1].

Locate the confirmation email from Ticketmaster. Upon purchasing tickets, Ticketmaster sends a confirmation email containing your order information. If you've opted for print-at-home tickets, the email will include a link for accessing them.

• If you bought print-at-home tickets via phone, contact Ticketmaster directly.

Access your tickets through the provided link. If your tickets haven't been stolen, simply click the link in the order email to access them directly. Alternatively, you can log into your Ticketmaster account and select 'Print My Tickets' from the dropdown menu.

Print additional copies of your tickets. Reprinting print-at-home tickets doesn't render them invalid, as they require scanning upon entry. You can safely print extra copies to bring along to the event.

Contact Ticketmaster directly. If you've misplaced hard copy tickets purchased online or via phone, reach out to Ticketmaster for assistance. The most efficient method is to call their fan support line at 800-653-8000.

• You can also email Ticketmaster fan support via the Contact Us page at [2], but response times may vary, taking up to 12 hours.

Provide necessary identification. When contacting Ticketmaster, ensure you have the required information to verify your identity as the ticket purchaser. Typically, providing the order number or the credit card number used for the purchase suffices.

Collect the replacement tickets at the venue. After Ticketmaster confirms your purchase and cancels the original tickets, they'll issue new ones. Often, these tickets will be available for pickup at the venue's Will Call window. However, if the tickets were lost well in advance, they might be mailed to you instead.

• Ticketmaster might apply a reprint fee for issuing replacement tickets. Inquire about this fee when speaking with their customer service representative.

Request cancellation of the ticket transfer. If you've misplaced the email confirming a ticket transfer, ask the sender to cancel the transfer request. They can do this by accessing their Ticketmaster account, navigating to the Orders tab, selecting the relevant order number, and clicking 'Cancel Transfer' at the top left.

• If you've already accepted the tickets, they should be accessible in your Ticketmaster account.

Wait for the ticket retransfer. Once the sender cancels the transfer, they can resend the tickets to you. You'll receive another email containing a link to access the tickets once they've been retransferred.

• To resend the tickets, the sender should repeat the process of selecting the order number and clicking the Transfer button.

Ensure to print your tickets. Upon receiving the ticket transfer email, simply click the link provided to access the tickets. Subsequently, print them out to have them ready for the event.

• Always retain the order email from Ticketmaster. This email provides easy access to print-at-home tickets or necessary information for reprinting hard copy tickets.
• If utilizing print-at-home tickets, avoid printing them too far in advance to minimize the risk of misplacement.