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By using the Shopee app on your phone, users can easily register to sell on Shopee on their Android or iPhone devices. To help sellers on this app be more effective with setting up automatic message replies for Shopee customers.
Setting Up Automatic Message Replies for Shopee Customers
To configure automatic message reply settings on Shopee with customers, we will have the following steps:
Step 1: Access the Shopee app on your Android or iPhone device that has been downloaded and installed on your device.
Step 2: Next, to set up automatic message replies for Shopee customers, we will click on the Profile icon to access account settings. Then, select Selling Assistant.
Step 3: After that, we will select Shop Settings. Then, we will choose Auto-reply.
Step 4: Here, you will see the Enable automatic reply option in the chat not activated yet. Click on the option to reply to messages automatically on Shopee. Upon successful activation, we will have an additional message that will be sent automatically as shown below.
- You click on this message section to set up automatic message replies to customers on Shopee when they are searching for your store products.
Step 5: Additionally, you can set up multiple automatic message replies on Shopee by selecting Quick Messages. The program will display quick replies for you to choose from. Click on Add quick message.
Step 6: Following that, you will proceed to input quick message templates so you can utilize automatic message replies to your Shopee customers. Then, click Save to confirm.
So, we have just explored the steps to implement setting up automatic message replies for Shopee customers for those who want to reach out to customers, better services will always require responding to buyers, and interested parties as quickly as possible.
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Furthermore, if you still don't know how to install Shopee for online shopping on your smartphone, which is currently favored by many, Mytour.vn invites you to revisit the guide on downloading and installing Shopee on your phone to quickly own this utility-packed application.
