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The Techcombank Mobile Banking app enables customers to conduct transactions with the bank through mobile devices such as phones or tablets connected via 3G, GPRS, or Wifi. To use the Techcombank F@st Mobile service, you need a mobile device running Android (Samsung, Google Nexus, LG, HTC, Sony, etc.) from version 4.1 or iOS (iPhone, iPad, iPod, etc.) from version 6.1.
First, you need to download the F@st Mobile app for your smartphone or tablet:
- Download the app for Android phones: F@st Mobile for Android
- Download the app for iOS phones: F@st Mobile for iPhone
After downloading and installing on your mobile device, open the app and log in with the account information and password you registered previously. The app interface will appear as shown below:
In the transfer feature, we have 4 options: Transfer within Techcombank, Transfer outside Techcombank, Transfer via ID card, and Transfer via social network. Below is a detailed guide on each transfer method:
a. Transferring within Techcombank
Step 1: Select the Transfer menu
Step 2: Choose Within TCB
Step 3: Enter transaction information including:
- Select the source account from the arrow icon (>)
- Enter the Account Number or choose from the Beneficiary List from the 3-horizontal-lines icon.
Step 4: Enter the authentication code to complete the transaction
b. Transfer outside Techcombank.
Step 1: Press the Transfer menu => Interbank
Step 2: Proceed to enter transaction information:
- Select the source account from the arrow icon (>)
- Enter the Account Number or choose from the Beneficiary List from the 3 horizontal lines icon.
Step 3: Finally, enter the authentication code to complete.
c. Sending money via social networks
This is a relatively new service and almost the first appearance in Vietnam. This service allows customers to make money transfer/receive transactions to friends and relatives connected on social networks such as Facebook, Twitter, Google +,... without needing to open a bank payment account. To make a transfer transaction, you also follow the steps below:
Step 1: Select the Social Network menu
Step 2: Choose Send Money
Step 3: Enter transaction information:
- Select the source account from the arrow icon (>)
- Here, customers can insert images, Videos/Clips/Message content
- Choose Recipient: List of recent transaction executions, Or List of friends connected on Facebook, Google+, or in the phone book
Step 4: Enter Authentication Code to complete the transaction. The Money Transfer transaction is valid for 03 working days.
How to receive transaction money transferred from social networks
Note: The recipient must be registered for Techcombank's F@st mobile service. If not registered, please proceed to register for the service at Techcombank branch/transaction office.
The recipient will receive a transaction notification link on Facebook or via SMS, and follow these steps to receive the money:
Step 1: Upon receiving the message sent via Facebook or SMS, log in to F@st mobile, tap the notification “You have {...} pending transactions”
Step 2: Select the correct Transaction from the List of pending transactions
Step 3: Receive money
- Choose the source account to receive money from the arrow icon (>)
- Select Receive money or Reject to complete the transaction
d. Sending money to ID card number (CMTND)
Step 1: Press the Social network menu then select Send to CMTND
Step 2: Enter the recipient's ID card information and the amount of money to transfer
Step 3: Confirm the information and enter the transaction authentication code to complete the transaction.
-> Transaction is valid for 05 working days
The recipient can visit any Techcombank branch or transaction office, present their ID card and provide transaction information including the amount and date of the transaction to receive money
Guide to transferring money from Techcombank via Internet banking - F@st i-bank
F@st i-bank Internet banking is Techcombank's online banking service that allows customers to perform online transactions such as: Managing accounts online, Using online payment services... Customers need to have an account and register to use this service. With this service, operations on a computer will be easier, but if your phone is a relatively good configuration smartphone, you can still perform it.
Firstly, visit the website at www.techcombank.com.vn, click on the Login button under Online banking for individuals and log in with your registered account and password. F@st i-bank Internet banking features include various forms such as: Transferring money between customer accounts, Internal transfers within Techcombank, Interbank transfers, Transferring money to other bank's ATM cardholders, Transferring money to mobile phone numbers, Bulk transfers (transferring to multiple people at once).
Here, we'll demonstrate how to transfer money to another bank's ATM cardholder, for example, transferring money from Techcombank to Vietcombank.
Step 1: Log in to F@st i-bank and select the Transfer money/Transfer money via card number function
Step 2: Enter the recipient's ATM card number, the system will automatically display the cardholder's name and recipient's name for the sender to verify
Step 3: Enter the amount to transfer
Step 4: Authenticate the transaction to complete
Step 5: The money will be transferred to the recipient's account almost instantly after the transaction is completed.
For other transfer methods, you also perform similarly. Pay attention to the function selection section.
- Download Techcombank for Android
- Download Techcombank for iPhone
Above is the guide to transferring money from Techcombank via phone. With its useful services, Techcombank seems to have turned your phone into an incredibly convenient ATM card. However, you should also pay attention to security measures when conducting transactions on your phone to avoid situations such as exposing your account information.
Mobile banking has become a trend and is being applied by most banks, typical examples are Agribank, Vietcombank, Sacombank, ACB, VPbank... TPbank is also one of the leading banks in this method. Customers can explore transferring money from TPbank via phone as well as other banks like BIDV, VPBank, or Sacombank to use this service when needed.
- How to transfer money from VPBank via phone
- How to transfer money from BIDV via phone
- How to transfer money from Sacombank via phone
Operating hours of Techcombank are also a question that many customers are concerned about. Understanding the exact operating hours of Techcombank helps you to open a Techcombank account or conduct various personal financial transactions or with organizations more conveniently.
