Guide to Transitioning from 11-Digit to 10-Digit SIM with Mobifone

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Frequently Asked Questions

1.

What is the process for converting an 11-digit SIM to a 10-digit one with Mobifone?

The process for converting an 11-digit SIM to a 10-digit one with Mobifone is straightforward. Users simply need to access the My Mobifone app, tap on 'Update address book,' and confirm their agreement. The conversion is automatic, and users will receive a notification once it is completed.
2.

Can users convert their phone contacts from 11 digits to 10 digits easily?

Yes, users can convert their phone contacts from 11 digits to 10 digits easily. The My Mobifone app facilitates this process by automatically updating contacts, making it a hassle-free experience for Mobi subscribers.
3.

Does the My Mobifone app support number conversion for networks other than Mobifone?

Yes, the My Mobifone app supports number conversion for other networks, including Viettel and Vina. Users can seamlessly convert their contacts across different networks without manually editing each number.
4.

What should users do to verify the success of their number conversion?

To verify the success of their number conversion, users should check their address book after receiving the completion notification from Mobifone. This allows them to confirm that all phone numbers have been updated correctly.