How to activate electronic ID on PC without a smartphone

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Frequently Asked Questions

1.

What steps do I need to follow to activate my digital identification on a PC?

To activate your digital identification on a PC, visit the VNeID website, enter your identification number and phone number, then follow the prompts to verify your account, set a password and passcode, and create security questions. Once completed, you will receive a notification confirming successful activation.
2.

Is it possible to activate a digital identity account without using a smartphone?

Yes, you can activate your digital identity account without a smartphone by following the detailed instructions provided on the VNeID website. This process involves using your computer to submit your information and complete the activation steps without needing to download the VNeID app.
3.

How long is the OTP code valid during the activation process?

The OTP code sent to your phone during the activation process is valid for only 3 minutes. It's essential to enter the code promptly to avoid expiration, as the code will become invalid after the time limit.
4.

What should I do if I forget my security questions for account recovery?

If you forget your security questions for account recovery, you may need to contact VNeID customer support for assistance. It's crucial to keep the questions and answers secure and accessible, as they play a vital role in recovering your account.