Buzz
Not only does MoMo support purchasing top-up cards, game credits, and online bill payments, but it also helps you connect and chat with friends directly within the app. However, this feature may lead to inconveniences such as receiving friend requests and spam messages from unknown users.
To protect your privacy, you can unfriend and block spam messages on MoMo. The detailed steps required will be shared shortly.
How to block MoMo spam messages, decline receiving advertising messages from other MoMo users
Blocking spam messages on MoMo
Currently, MoMo does not provide the feature to block messages from users in the app settings. Therefore, the simplest way for you to block MoMo spam messages is to unfriend the user.
Step 1: Access the MoMo app on your phone and log in to your account with your username and personal password.
If you haven't downloaded and installed MoMo yet, you can get the latest version by following the link below.
- Download MoMo for Android
- Download MoMo for iPhone
Step 2: Tap on the 'chat' icon on the main menu in MoMo.
Step 3: Search for and select the conversation where a MoMo user has sent you spam messages.
Step 4: In the conversation interface, select the user's name.
Step 5: Next, tap on the three dots (...) on this user's profile page and select 'unfriend'. Unfriending will help you block spam messages from this person. However, they can still send you friend requests and spam messages if you accept.
If you wish to completely sever all connections on MoMo with this user, you can choose 'block' to block them entirely.
With just a few simple steps, you can unfriend, block spam messages on MoMo, and safeguard your privacy as well as your personal MoMo account.
Additionally, if you're using MoMo wallet to transfer money to friends, family but make a mistake, you can easily recover it by referring to the guide on how to retrieve money from MoMo when transferring mistakenly to get assistance in recovering the transferred amount.
