In response to the needs of all customers, MSB Bank (formerly known as Maritime Bank, full name: Maritime Commercial Joint Stock Bank Vietnam) like other banks, has introduced various other services such as Internet Banking with superior features compared to SMS Banking. Hence, SMS Banking has fallen out of favor. Therefore, Cancelling MSB SMS Banking is currently a topic of great interest to many.
How to cancel Maritime Bank's SMS Banking service
1. Understanding SMS Banking MSB
SMS Banking MSB is one of the electronic banking services offered by Maritime Bank to provide customers with various conveniences using just a phone without requiring network connectivity or a smartphone. Specifically, it allows:
- Depositing money into prepaid accounts.
- Inquiry of bank exchange rates, interest rates.
- Payment of utility bills such as water, electricity.
- Access to the five most recent transactions.
- Updating, checking account balance.
- MSB notification updates.
- Checking MSB card number.
Although registering for SMS Banking MSB is free, you will incur a monthly SMS Banking MSB fee of 9,900 dong. Additionally, every inquiry made will also incur a fee, approximately 500 dong per message.
2. Cancelling SMS Banking MSB
Branches and Bank MSB Transaction Offices
Previously, you signed up for MSB SMS Banking but now, due to your current or intended use of MSB Internet Banking or for any other reason, you wish to cancel Maritime Bank's SMS Banking service.
Despite integrating advanced technology into their application, MSB Bank has yet to implement support for cancelling or registering SMS Banking and other services via text messages. Therefore, the only way to cancel Maritime Bank's SMS Banking is by visiting a MSB Bank branch or transaction office.
- Step 1: Bring your ID card to a MSB Bank branch/transaction office.
- Step 2: Present your documents and request to cancel the SMS Banking service with a bank staff member.
- Step 3: At this point, the staff will verify your information, confirm your ownership, and provide you with the SMS Banking cancellation form.
- Step 4: Fill out the form and return it to the staff. After a few minutes, the staff will cancel SMS Banking on the system for you.
- Read more: How to Cancel OceanBank SMS Banking
Note:
- To expedite the process, it's advisable to schedule your visit during Maritime Bank's working hours. You can check MSB's working hours in the following article.
- Read more: Maritime Bank Working Hours
- You can contact MSB Bank's hotline in advance to inquire about branch locations, transaction office addresses, and bank operating hours. Alternatively, you can visit the bank's website.
We hope that with the information shared above, you have successfully and conveniently cancelled MSB SMS Banking. If you wish to register for MSB Internet Banking, you can do so in a similar manner.
- Read more: How to Register for Maritime Bank Internet Banking
